Platforms Services Engineer
Currentbeen assisting in the operation of a global 24/7 IT support and infrastructure team who support the headquarters office in Cambridge, and 40 satellite offices Worldwide. Responsible supporting a global VMware vSphere 6.5 Linked vCenter server environment of 100 hosts and 25 Data Centers. Assist in the support of migrating Data Centers, an Office 365 / Exchange 2016 hybrid environment, Azure AD, Azure DSC and Microsoft Identity Manger. Managing a large Active Directory forest supporting 135 Domain Controllers running Windows 2012R2 and 2016 Server Core. Auditing, identifying and implementing changes to remediate problems involving replication permissions, DHCP / DNS record registration permissions issues in the forest zone, Lingering Object removal, managing certificates and Certificate Services ADCS, Advanced Group Policy management AGPM, troubleshooting SCCM deployment issues, resolving forest time issues and general directory cleanup. Managing O365 Hybrid Exchange 2013 environment, troubleshooting and upgraded to Exchange CU13. Discovering and remediating DNS issues, resolution, diagnostic reporting, sniffing DNS traffic to identify areas of problem or interest with managing Proteus BlueCat Networks load balanced global DNS environment. Implemented a suffix search order policy set for the 4 regions, managing certificate creation and installation. Identifying and resolving Domain Controller configuration issues. Deploying Windows 2016 Server Core Domain Controllers using Azure DSC runbook. Processing Requests, incidents and changes in Service Now. San Jose office building and data center move. Active Directory Windows 2008R2 Domain Controller and child domain decommission.