Brock Burningham Email & Phone Number

Responsible for managing the project lifecycle from initiation through project wrap-up. Plans, coordinates, and drives on-time execution of multiple projects through exhibiting positive leadership skills toward employees and vendors. Offered exceptional interpersonal skills, a strong customer focus, a passion for mentoring and guiding others, and the ability to establish and maintain strong and effective working relationships with peers, stakeholders, and vendors. Developed in-depth experience with and knowledge regarding UFCU’s business units and software systems.• Risk & Testing Management; Structured risk and test plans• Emotional Intelligence: Uses leadership skills to professionally motivate, direct, and encourage task and project execution to achieve milestones and reach project targets• Adaptable & Agile; Adapts and adjusts project management tools and workflows for organizational and team need• Mentorship; Coaches and mentors other project management team members• Enhancements to business and consumer banking services, mortgage, lending, and collection systems

Create, lead, and deliver product implementations for clients and partners. Work with clients, managers, and employees to develop new process improvements to the system. Perform as a solution architect with clients to ensure we are delivering on expectations and managing future requests. Work with the development team for technology support in implementations and migrations. Ensure smooth support transitions at the end of projects.• Create and maintain a work capacity system to help management identify bottlenecks• Build and maintain the proper data metrics for implementation and report them to management monthly and quarterly• Analyze client data to help support proper migrations• Test the product to ensure the client has a smooth testing and launch process

Austin, Texas Area

Austin, Texas Area

• Successfully implemented over 300 financial product services to banks and credit unions of all sizes• Exceeded $3 million in project revenue and generate $400K in monthly reoccurring revenue• Dedicated PM for high tiered clients and lead PM on beta projects• Repeated requests from clients to be secured as their ongoing PM for future add-on implementationsPrimary liaison to clients in all project related responsibilities and partner with clients to understand business requirements and expectations. Design and execute project plans and documentation to deploy Q2 solutions. Ensure that all requirements, project plans, schedules, contractual obligations and changes to commitment are communicated to the Product/Delivery and Services groups.• Relationship Management; Build rapport and coordinate work between different teams at different locations, including collaborations with customers and products, R&D, and professional services teams• Direct project resources and measure and monitor progress of deliverables to ensure on-time delivery and meeting or exceeding expectations and objectives• Change Management; Issue and track CRs and work orders for additional scope and activities in the project• Train and educate clients on the product and configuration options• Dispute Resolution Management; Resolve project risks and issues directly with clients and Q2 team, and track, communicate and escalate risks and issues that may impact project success

Successfully implemented mobile RDC service to over 100 banks and corporations of all sizes within 12 months. Consistently work with Product Management, Engineering, Production Support, and Data Center IT to define technical requirements for customer implementations hosted in SAAS environments. Perform requirements analysis, gap analysis, testing, UAT support, and customer production conversion. Gather customer business requirements to understand setup and configuration needs. Well versed in mobile check deposit. Responsible for ensuring customer projects are executed successfully and without issue. Ensure project planning, integration, controls, and documentations are completed on time. • Customer Relationship Management; Develops and fosters relationships with the customer and reseller during implementation. Acts as liaison between the user community and the IT development and operations support team • Manages priorities to meet the demands of internal and external clients• Customer Test Cycle Management; Issue resolution, deposit research, report execution, x9.37 file creation • Identifies opportunity for process and system improvement and provide recommendation to Product Management• Deployment Management; System and client configurations in UAT and production• Facilitates resolution of technical issues with the technical teams (i.e. Network and System Administrators, DBAs)• Training Program Management; Create and maintain client training materials for Fundtech software and processes - This includes materials for banks and end users operational procedures

Managed the purchasing of over 10,000 SKUs for mining and exploration equipment for regional distribution centers in Latin America, Europe, Asia Pacific, and North America. Exclusive buyer and product territory manager for all internal and third party orders for the entire line of mining products in Brazil.• Analyzed and interpreted data from MRP System (Oracle and MXP) to determine ordering quantities, cost, and estimated time of arrival• Worked closely with SIOP, Manufacturing, and Customer Service teams to identify and resolve issues• Reviewed planning for Make-To-Stock (MTS) and Make-To-Order (MTO) products and evaluated Min-Max Levels • Developed relationships with vendors and internal customers across the world to ensure customers’ needs are met

Offered product development, marketing, and management services to companies in the direct response industry. Specialized in television, radio, and internet advertising. Managed the implementation and roll-out process with campaigns focusing on Manufacturing, Media Production, Merchant Services, Telemarketing (Inbound and Customer Service), Fulfillment, and Media Buying. • Business strategy development, project management, client relations, and financial operations• Proposal development (RFPs, RFQs, SOW), business case development, and contract management• Ensure and manage the overall quality, capacity, performance specifications, and cost• Develop work plans, budgets, and deadline deliverables

Technical Sales ExecutiveGenerated over $6MM in sales and maintained a 12-15% profit margin. Accomplished outstanding client retention of 85-90% through superior account management. Customers included: Retail lumberyards, big-box stores, architects, engineers, general contractors, and framers. • New business development• Outside / Inside selling• Territories included: UT, CO, WY, NM, and ID• Conducted sales presentations and presented proposals• Account management • Conducted product knowledge training to customersProduct Manager & Buyer Managed $3MM in inventory and special orders. Buyer of i-joist, lvl, rosboro glulams, fiberon decking, and LP siding materials. Vendors included: California Redwood Company, Fiberon, Louisiana Pacific, International Paper, Jager, Rosboro, QB Corp, and West Fraser.• Product/vendor selection, price negotiation, and quality control• Established budgets and prepared estimates • Evaluated costs to maintain profit margins• Negotiated rates and terms with trucking companies• Inventory management and cycle counts• Informed sales team on new products, marketing tools, and customers’ buying trends and needs• Efficient with process management, analytics, material scheduling and management, complex situations, strategic planning, and creative problem solving• Promoted clear communication between manufacturing, purchasing, sales, accounting, receiving, suppliers, architects, engineers, and general contractorsEstimator & Engineered Wood Product Specialist Designed and engineered floor/roof plans for residential and commercial construction. Developed material cost information for specific project types. Specialized in lumber and engineered wood products.• Project estimating and bidding• Prepared take-offs• Blueprint reading/analysis• AutoCAD Drafting• Provided a wide range of technical and design support to sales divisions and customers

Master Of Business Administration (Mba)

Bachelor, Industrial Design

Associates, Computer-Aided Drafting