Senior Manager, Technology, Media & Telco Strategy
Gb
Leader in PwC's Technology, Media, and Telecommunications management consulting practice. Focused on driving large scale technology and strategy transformations within marketing, sales, and service organizations. Responsible for leading teams in solving clients' most complex problems while growing PwC's footprint at multiple strategic accounts.Expertise in customer centric strategy, sales, marketing, digital transformations, customer experience, product strategy, go-to-market, compensation, and service excellence. Leader of teams in realization of project objectives, while managing budget, timelines, reporting, training and key executive relationships.Select Projects Below:GLOBAL SALES STRATEGY INCUBATOR (Fortune 5 Technology Company)► Stood up inside sales strategy incubator to support global sales teamDIVESTITURE LEAD FOR $16B COMPANY CARVE OUT (Fortune 20 Company)► Led team in end-to-end carve out of major front office business operationsMOBILE IDENTIFY VERIFICATION AND AUTHENTICATION PRODUCT LAUNCH (JV Between Multiple Tier 1 Telecommunication Companies)► Created 5-year business case, operating model, go-to-market strategy, compensation model, and product development plan, while driving operationalization of key initiatives BUSINESS APPLICATION RATIONALIZATION STRATEGY (Fortune 10 IT Organization)► Utilized advanced data analytics to analyze 2000+ IT applications and recommend rationalize or invest strategies on an application-by-application basisSALESFORCE INTEGRATED SOLUTION PRODUCT CREATION► Drove development of IP through four quarterly development cycles and global adoption of one of PwC’s fastest growing solutions. Achieved over $160m in annual winsCUSTOMER EXPERIENCE JOURNEY MAPPING (Multiple Fortune 100 Companies)► Led Customer Experience Analysis, identified critical pain points and lead multiple large multi-day work sessions with major functional areas (Marketing, Finance, IT, Customer Care, etc.)