Brock Cooper Email & Phone Number

Hickory Corners, MI, US

Grand Rapids, Michigan, United States

Grand Rapids, Michigan, United States

Employed as an IT Technician focusing on Dental Office software / hardware and networks, both on site and remotely. Responsible for all vendor relations, office personnel as well as Doctors.Developed software to automate repetitive tasks currently in use at DDS.Experienced help desk technician, standardized ticketing, documentation, AWS S3 file back-up.

Grand Rapid, MI

Seeking a position in Technical Support / Computer repair in a growth oriented company. Excellenttroubleshooting and interpersonal skills. Possesses a thorough knowledge of computer hardware andsoftware applications. Quick learner who is self directed and proficient in a wide range of specialties.Excellent ability to explain technical concepts to those.

Kalamazoo, Michigan, United States

Managed weekly stock and inventory, oversaw daily kitchen operationAssisted with upkeep, management, and operation of the businessTrained new employees – safety, sanitation, kitchen operation and procedures, quality standards, prep, etc.Ensured dishes were plated neatly, correctly and quicklyWorked with team to coordinate timing and ensure orders were put.

Grand Haven MI 49417

Assisted users on-site and remotelySetup new employees’ workstations and laptopsConfigured remote users to use company VPNDiagnosed hardware and software issuesManaged installed software and software policiesEnsured all devices were secured, encrypted, and protectedInstalled new devices, hardware, printers, network devices etc.

Fruitport, MI

Loaded previous shifts parts onto semi with forklift for shipmentManaged and assigned employees their position of operation for the shiftVisually inspected each operators’ parts for any defects or machining chips during operationQuality control - Logged each parts dimensions, checked tolerances, and adjusted each operators CNC if neededAdjusted each.