Brock Cooper Email & Phone Number

Hickory Corners, Mi, Us

Grand Rapids, Michigan, United States

Grand Rapids, Michigan, United States

Employed as an IT Technician focusing on Dental Office software / hardware and networks, both on site and remotely. Responsible for all vendor relations, office personnel as well as Doctors.Developed software to automate repetitive tasks currently in use at DDS.Experienced help desk technician, standardized ticketing, documentation, AWS S3 file back-up, SQL db back-up and on-site back-up. Highly experienced using dental office IT equipment including intraoral cameras… Show more Employed as an IT Technician focusing on Dental Office software / hardware and networks, both on site and remotely. Responsible for all vendor relations, office personnel as well as Doctors.Developed software to automate repetitive tasks currently in use at DDS.Experienced help desk technician, standardized ticketing, documentation, AWS S3 file back-up, SQL db back-up and on-site back-up. Highly experienced using dental office IT equipment including intraoral cameras, 3D / 2D panoramic systems, x-ray imaging, and current Dental practice management software.Experience using SonicWall, Unifi, automated system maintenance, server and network management, workstation and server migrations, RMM and KnowlegeBase Systems, Windows 10 server 2012 -2019Strive to be challenged daily, work well both independently or in a team environment. Show less

Grand Rapid, Mi

Seeking a position in Technical Support / Computer repair in a growth oriented company. Excellenttroubleshooting and interpersonal skills. Possesses a thorough knowledge of computer hardware andsoftware applications. Quick learner who is self directed and proficient in a wide range of specialties.Excellent ability to explain technical concepts to those without a technical background. Provenleadershipand management skills.Authorized to work in the US for any employer

Kalamazoo, Michigan, United States

Managed weekly stock and inventory, oversaw daily kitchen operationAssisted with upkeep, management, and operation of the businessTrained new employees – safety, sanitation, kitchen operation and procedures, quality standards, prep, etc.Ensured dishes were plated neatly, correctly and quicklyWorked with team to coordinate timing and ensure orders were put out all at onceMonitored temperature of all open food items during operationDeep cleaned the kitchen area weekly as… Show more Managed weekly stock and inventory, oversaw daily kitchen operationAssisted with upkeep, management, and operation of the businessTrained new employees – safety, sanitation, kitchen operation and procedures, quality standards, prep, etc.Ensured dishes were plated neatly, correctly and quicklyWorked with team to coordinate timing and ensure orders were put out all at onceMonitored temperature of all open food items during operationDeep cleaned the kitchen area weekly as well as during down timeActively worked to ensure everyone’s idea’s and opinions about operations and procedures were voiced Show less

Grand Haven Mi 49417

Assisted users on-site and remotelySetup new employees’ workstations and laptopsConfigured remote users to use company VPNDiagnosed hardware and software issuesManaged installed software and software policiesEnsured all devices were secured, encrypted, and protectedInstalled new devices, hardware, printers, network devices etc.

Fruitport, Mi

Loaded previous shifts parts onto semi with forklift for shipmentManaged and assigned employees their position of operation for the shiftVisually inspected each operators’ parts for any defects or machining chips during operationQuality control - Logged each parts dimensions, checked tolerances, and adjusted each operators CNC if neededAdjusted each operators CNC to compensate for each parts tolerances – runout, tool wear, broken / new tool, etc.Utilized – Micrometers… Show more Loaded previous shifts parts onto semi with forklift for shipmentManaged and assigned employees their position of operation for the shiftVisually inspected each operators’ parts for any defects or machining chips during operationQuality control - Logged each parts dimensions, checked tolerances, and adjusted each operators CNC if neededAdjusted each operators CNC to compensate for each parts tolerances – runout, tool wear, broken / new tool, etc.Utilized – Micrometers, calipers, runout gauges, go/no-go gauges, boar gauges, thread gauges, surface plates, etc.Shutdown and e-stopped all machines, closed down and secured the building for the night after each shift Show less