1. Suggest and implement software solutions by studying information needs, conferring with your team, studying systems flow, data usage and work processes, investigating problem areas, and following the software development lifecycle.2. Determine operational feasibility by evaluating problems and proposed solutions.3. Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, and/or charts that collect data and show conclusions.4. Prepare and install solutions by determining and designing system specifications and standards.5. Improve operations by conducting systems analysis and recommending changes in policies and procedures.6. Install and configure software, hardware, and networks.7. Monitor system performance and troubleshoot issues.8. Ensure security and efficiency of IT infrastructure.9. Collaborate with the team to brainstorm and implement new ideas for company system operations.

1. Oversaw the business and tech interns for administrative purposes. 2. Read over the companies' policies.3. Organized HR related documents.4. Troubleshoot any tech related issues.

1. Identified problems, diagnosed causes and determined corrective actions for Fujitsu laptops.2. Oversaw computer circulation desk and communicated with students to troubleshoot computer issues.3. Trained faculty and students in the proper care of laptop computers during orientation.4. Repaired and prepared technology equipment to be donated to schools in Peru, Puerto Rico, Spain, and Jamaica.5. Created and detailed trouble tickets and entered them into a ticketing system.