Brock Macdonald is a Customer Success - Sayari at Sayari. He possess expertise in sales, customer service, microsoft excel, event planning, social media and 4 more skills. Colleagues describe him as "Brock is a talented Account Manager, who quickly formed meaningful and consultative relationships with many of his customers (which is a challenge in our Commercial segment!). Not only did Brock quickly ramp to have thorough knowledge of the RollWorks product, he applied his knowledge to customers and helped to form strategies for their marketing success. Brock has a great understanding of the Martech space and the Sales process which lent to him being a unique contributor on our account management team and resulting in an authentic and experienced point of view for ABM. Brock is also great to manage, as he is both collaborative and enjoys feedback, as he is enthusiastic about his professional growth." and "From the time I first met Brock in the interview process, I knew he would be an outstanding CSM. He gave the most detailed, thoughtful and thorough responses and asked great questions. He was a good sport when our final interview ran over time, since we were so engrossed in conversation. In the year he was on the team, he ramped quickly and made great contributions. He excels at building rapport and relationships, solving problems and advocating for his customers. He's a strong communicator and receptive to feedback. His experience working in Sales before coming to CS brought a unique perspective to help us achieve better alignment between CS and Sales. He also stands out for having a strong command of the overall Martech space, which allowed him to guide customers not only on their RollWorks strategy but see how it fits into their overall marketing goals."