Brock Miner Email & Phone Number

Illinois, United States

Lombard, Il

o System administrator for Great Lakes Naval Base as a secondary role.o Manage field technician teams for over 80 Goodwill locations varying from stores, donation centers, workforce training centers and other various facilities.o Coordinating on various projects such as new location openings, PCI upgrades and other various projects from conception to completion.o Servicing any technology on each varying from SCCM servers to register and any other equipment based on site needs.o Cross functional training involving coaching and development of staff ranging anywhere from retail employees, IT team members or executive staff.o Researching new equipment for industry changes such as security measures for PCI compliance and system upgrades to remove out-dated technology.o Part of a several week on call rotation while being an upper level escalation contact.

Kankakee Il

o System administrator for electronic medical records program used by nurses and physicians across the senior living campus.o Coordinating various projects from conception to completion and continuing to support each project.o Providing leadership in both financial and technological ideas to further both the companies employee’s and the residents we provide care for.o Servicing technology on campus and assisting with the creation and management of user accounts for the senior living campus.o Training staff from entry level to senior management on the technology we use to better watch patient safety and further the goals of our organization.o Part of a 24/7 on call rotation for specific applications.

Tinley Park, Il

o Educated clients on usage of local machines ranging from thin clients to workstations, touch screens and peripheral devices.o Installed cabling and access points for clients all over the country when necessary .o Performed domain flips on machines for clients on site.o Performed server maintenance on multiple server on a nightly basis.

Homewood Il

Troubleshooting and repair of customers devices (i.e. Laptops, Desktops, Phones, etc.)Sales and training of technology sold to customers