Support Desk Technician
Current
Sep 2024 - Present
AeroLeads people directory · profile
Brock Underwood Email & Phone Number
Senior System & Network Engineer | Veteran | System Administration | Network Design &Configuration | Infrastructure Upgrades | Active Directory Administration |Disaster Recovery | Cloud Computing | Security Compliance
at
Complete Network
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Senior System & Network Engineer | Veteran | System Administration | Network Design &Configuration | Infrastructure Upgrades | Active Directory Administration |Disaster Recovery | Cloud Computing | Security Compliance
Location
Charlotte, North Carolina, United States
Company size
Who is Brock Underwood? Overview
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Quick answer
Brock Underwood is listed as Senior System & Network Engineer | Veteran | System Administration | Network Design &Configuration | Infrastructure Upgrades | Active Directory Administration |Disaster Recovery | Cloud Computing | Security Compliance at Complete Network, a company with 27 employees, based in Charlotte, North Carolina, United States. AeroLeads shows a matched LinkedIn profile for Brock Underwood.
Brock Underwood previously worked as Support Desk Technician at Complete Network and Director of Technology at Mystery Hill, Inc.. Brock Underwood studied at Hibriten High School.
Company email context
Email format at Complete Network
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Complete Network
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Profile bio
About Brock Underwood
As a tech-savvy IT Administrator, I specialize in delivering top-notch technical support and innovative solutions for cutting-edge software, networks, and systems. My expertise lies in designing, configuring, and maintaining intricate network systems like LAN, WAN, VPNs, and wireless networks to ensure minimal downtime and optimal functionality. I excel in managing Active Directory, Windows Server, VMware, Linux, and Mac systems, guaranteeing a seamless user experience. With a knack for implementing robust security protocols and disaster recovery plans, I prioritize data integrity and system reliability. Beyond technical prowess, I'm committed to providing exceptional client service, adept at educating customers on the latest technology features and updates to meet their evolving needs. My track record includes analyzing enterprise-wide technology requirements, efficiently allocating IT resources, and driving cost savings throughprocess improvement.
Current workplace
Brock Underwood's current company
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Complete Network
5 roles
Brock Underwood work experience
A career timeline built from the work history available for this profile.
Director Of Technology
Analyze enterprise-wide technology needs and deliver strategic recommendations to business decision-makers to drive innovation. Lead, train, and mentor high-performing IT team, while coordinating efforts of support technicians and vendors to enhance productivity and service quality levels. Deploy technology updates and facilitate training sessions on new.
Aug 2018 - Sep 2024
Owner
Southern Systems
Collaborated with diverse range of customers to determine their requirements, while analyzing detailed user descriptions to address and resolve complex computer issues. Assessed business computer networks to deliver customized solutions for enhanced network efficiency. Configured and repaired computer hardware along with peripherals, such as printers and.
Oct 2015 - Jul 2019
Network System Engineer
Directed maintenance of computer networks, including mainframes, VPNs, routers, and hardware to drive operational excellence. Executed installation and configuration of advanced network equipment to optimize connectivity. Devised and executed security and networking best practices, while verifying client backup processes to ensure protection and.
Dec 2015 - Jul 2018
Information Technology Specialist
Administered Active Directory, switches, routers, cabling, wireless networks, TCP/IP protocols, and firewalls to enhance network and infrastructure. Oversaw Windows OS and server within remote desktop environments to drive operational excellence.
Mar 2012 - Oct 2015
Team & coworkers
Colleagues at Complete Network
Other employees you can reach at complete.network. View company contacts for 27 employees →
JS
Jaekwon Shep
Colleague at Complete Network
Albany, New York, United States, United States
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KC
Kevin Clarke
Colleague at Complete Network
Charlotte Metro, United States
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JT
James Temple
Colleague at Complete Network
Albany, New York, United States, United States
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AS
Andrew Suarez
Colleague at Complete Network
Albany, New York, United States, United States
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MS
Matthew Sherman
Colleague at Complete Network
Charlotte, North Carolina, United States, United States
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BT
Bryan Trujillo
Colleague at Complete Network
Albany, New York, United States, United States
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RM
Robert Murphy
Colleague at Complete Network
Indian Trail, North Carolina, United States, United States
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JW
John Wilkins
Colleague at Complete Network
Bluffton, South Carolina, United States, United States
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NJ
Nick Johnson
Colleague at Complete Network
Beaufort, South Carolina, United States, United States
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CK
Christopher Keever
Colleague at Complete Network
Charlotte, North Carolina, United States, United States
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Jaekwon Shep
Colleague at Complete Network
Albany, New York, United States, United States
View →
KC
Kevin Clarke
Colleague at Complete Network
Charlotte Metro, United States
View →
JT
James Temple
Colleague at Complete Network
Albany, New York, United States, United States
View →
AS
Andrew Suarez
Colleague at Complete Network
Albany, New York, United States, United States
View →
MS
Matthew Sherman
Colleague at Complete Network
Charlotte, North Carolina, United States, United States
View →
BT
Bryan Trujillo
Colleague at Complete Network
Albany, New York, United States, United States
View →
RM
Robert Murphy
Colleague at Complete Network
Indian Trail, North Carolina, United States, United States
View →
JW
John Wilkins
Colleague at Complete Network
Bluffton, South Carolina, United States, United States
View →
NJ
Nick Johnson
Colleague at Complete Network
Beaufort, South Carolina, United States, United States
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CK
Christopher Keever
Colleague at Complete Network
Charlotte, North Carolina, United States, United States
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1 education record
Brock Underwood education
FAQ
Frequently asked questions about Brock Underwood
Quick answers generated from the profile data available on this page.
What company does Brock Underwood work for?
Brock Underwood works for Complete Network.
What is Brock Underwood's role at Complete Network?
Brock Underwood is listed as Senior System & Network Engineer | Veteran | System Administration | Network Design &Configuration | Infrastructure Upgrades | Active Directory Administration |Disaster Recovery | Cloud Computing | Security Compliance at Complete Network.
Where is Brock Underwood based?
Brock Underwood is based in Charlotte, North Carolina, United States while working with Complete Network.
What companies has Brock Underwood worked for?
Brock Underwood has worked for Complete Network, Mystery Hill, Inc., Southern Systems, Dan Herman Consulting, Inc., and Us Army.
Who are Brock Underwood's colleagues at Complete Network?
Brock Underwood's colleagues at Complete Network include Jaekwon Shep, Kevin Clarke, James Temple, Andrew Suarez, and Matthew Sherman.
How can I contact Brock Underwood?
You can use AeroLeads to view verified contact signals for Brock Underwood at Complete Network, including work email, phone, and LinkedIn data when available.
What schools did Brock Underwood attend?
Brock Underwood studied at Hibriten High School.
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