Brock P. Email & Phone Number

Massachusetts, United States

Successfully created, hosted, and managed multiple client websites. Ensuring 99.9% uptime and at least a 20% improvement in website performance metrics if coming from a previous host.Cool Project: Led an international team in developing a very early Geo-Web search application with FLASH, resulting in a 25% increase in user engagement and a 30% improvement in search accuracy.Managed SEO/SEM strategies for clients, achieving a 20% increase in website traffic and a 15% rise in conversion rates through targeted optimization efforts.Directed day-to-day client web-based development and management, resulting in a 15% boost in client satisfaction and a 25% reduction in project turnaround time.

Framingham, Ma

Implemented improvements to intake mechanisms, resulting in a 20% increase in patient engagement and a 25% enhancement in medical data acquisition efficiency.Redesigned key clinical reports, leading to a 30% increase in usage by clinicians and court personnel, improving decision-making and patient care outcomes.Led application design and user interface adaptations for public-facing properties and authenticated business services, ensuring seamless user experiences.Provided expertise in SEO, SEM, and CRM, resulting in a 15% increase in website traffic, a 20% rise in online visibility, and a 25% improvement in customer engagement metrics.

Created online configurator, reducing inquiries by 20% and sales cycle time by 30%, resulting in a 15% boost in conversion rates.Utilized Drupal to drive remarkable e-commerce sales growth, increasing revenue from $200K to $1M over a span of four years, demonstrating a 400% increase in sales.Managed daily web development, publishing, and maintenance for both B2C and B2B e-commerce sites, achieving 99.9% uptime and a 20% faster page load speed.Collaborated with vendors for programming, designs, and integrations, cutting development costs by 15% and expediting new feature launches by 25%.Successfully integrated Lexel e-commerce and SyteLine ERP with web-based systems, resulting in a 25% reduction in order processing time and a 30% increase in order accuracy.

Account Manager/Designer. Managed services for high-end clients in the country club industry, as well as producing/managing site builds for the company’s new clients.

Internet Communications Manager/Webmaster. Redesigned and redeployed website in preparation for funding. Designed and deployed new corporate intranet. Continued development of HTML/CGI based GUIs for ApplianceWare's software solutions.

Web Operations Manager/Senior Webmaster. Redesign and launch of corporate web site. Managed day-to-day web operations worldwide. Managed overseas web team delivering content and services to 13 international regions websites.• Managed complex projects and budgets.• Led international web teams to meet global corporate objectives.• Implemented effective inbound and outbound marketing programs.

Webmaster/Multimedia Director. Responsible for new design, administration, and implementation of corporate web site. Assessed department and customer needs to develop multimedia-based seminar, marketing, sales, and training materials.

Coordinated and authored documentation with product management and marketing departments to coincide with software ship dates.

Developed documentation and interactive demos for CD-R mastering software running on networks and standalone systems for Macintosh, DOS, Windows and UNIX operating systems.

Bachelor'S Degree, English And Technical Writing

Activities and Societies: Member of the National Golden Key Honor Society English Major/Technical Writing Minor

Associate'S Degree, Art/Art Studies, General

Performance And Songwriting

Education record

Activities and Societies: Song Writer, Lead Singer, and Lead Guitar in a local Rock Group Obtained Top 10 Local Artist distinction.