Simone Brock Email & Phone Number

San Francisco, California, Us

Engage with prospects using Indeed, LinkedIn Recruiter, and Beamery to identify talent. Response rate on outreach has been 30% or higher. Utilize strategic sourcing to find top talent for current openings. Identify skills and transferrable experience to match with openings. Working with various lines of business partnering with managers and recruiters.

San Francisco, California, Us

Work with Managers to determine what the needs are for their openings; Identify top tier prospective candidates for openings; Facilitate the interview process and provide feedback to candidates; Manage the offer and onboarding process with candidates to fill openings. Utilize sourcing strategies to find top candidates for openings.

New York, Ny, Us

Source and build list of potential candidates for openings within the Digital space. Understand the need for Product Owners and Managers. Identify the need for Accessibility experience within the Digital space.

New York, Ny, Us

High volume recruitment for Branch Associates. Review resumes and prescreen candidates for next step interviews with the Branch Manager. Schedule candidates monthly hiring events for 20+ Markets. Process and extend offers to candidates. Communicate with Branch and Regional leadership regarding hiring needs. Develop strategic plans to obtain viable candidates for current Associate Banker, Lead Associate Operations-Trainee, and Lead Associate Operations openings. Participate on various Region and Market calls to review hiring/recruitment processes. Train and Mentor new Recruiters to the CORE team. Develop training “1 Pagers” for references for team members. Currently serve as a Subject Matter Expert assisting on various projects to improve the CORE processes.

Mckinney, Texas, Us

Full Cycle recruiting for class based hiring in Waco, McKinney, and Omaha, NE call centers. This included: posting positions to job boards, set up campus recruiting, hosted hiring events, pre-screened candidates, set up interviews, extended offers, preformed background checks, on-boarded new hires, and assisted with new hire orientation. Responsible for opening and closing requisitions, met weekly with department heads to discuss needs of the group.

Coppell, Texas, Us

Recruit team members for School Age Services Department; 80+ Afterschool sites and 23 Summer Day Camps in the Dallas Metroplex. Provide leadership support with part-time staff recruitment in the field of youth development. Utilize social media to recruit staff as well as for sourcing and pulling qualified applicants in Kronos, setting up phone screens, conducting reference checks and scheduling face to face interviews with Program Directors. Work with Program Directors onboarding and training of hourly staff. Ensuring new hires meet YMCA training needs, state licensing standards and areas of risk. Attend Career Events to drive applicants to our open positions. Update Job Descriptions for open positions with School Age Services. Maintain relationships with City and Chamber members. Participate in Job fairs within the metroplex. Coordinate Career night for Part Time staff. Manage the Intern Program. Assisted in the redesign of the website. Added videos of employees and pictures of members.

Edison, Nj, Us

Tekmark Global Solutions, LLC provides information technology, telecom services, and business solutions to a broad range of Fortune 100 and 500 companies worldwide. Tekmark's client list is comprised of top companies in the telecommunications, financial services, technology, insurance, health care, pharmaceutical, internet product and services industries, as well as state and city government agencies. Tekmark's expertise lies in developing and integrating information systems, operating and improving technology and business processes, and helping clients evolve to the next generation of technologies. As one of the largest privately held technology and telecom solutions providers, Tekmark delivers innovative, cost-effective, results-driven solutions to help clients excel in their market place. For additional information visit www.tekmarkinc.com.*Responsible for sourcing viable candidates for contracted positions*Utilized Dice and Monster for sourcing*Screened candidates to present for open positions*Facilitated new hire process

Waconia, Mn, Us

ACPI is a U.S. leader in the manufacture and distribution of fine cabinetry for the home. and services customers throughout the United States under Echelon Cabinetry and Advanta Cabinets brand names. Echelon was developed for home builders, dealers, and remodelers; Advanta, for the multifamily and commercial markets. Through its nationwide system of company-owned and independent distributions centers, ACPI provides its customers a single source for design, fabrication and installation services. ACPI's business strategy incorporates industry leading customer service, superior product quality, and continuous innovation in products and services. ACPI is headquartered in The Colony, TX with manufacturing operation in Thompstown, PA.* Source candidates for open position utilizing job boards* Conduct preliminary phone interviews to determine if a candidate would be a good fit for the position* Scheduled candidates for interviews with Hiring Managers* Create salary justifications for approval* Assist the Sr. Recruiter with any additional tasks *Participated in on-line job fairs

Armonk, New York, Ny, Us

• Meet regularly with Staffing Consultants to ensure the hiring managers needs are met• Conduct comprehensive behavioral interviews with candidates to ensure the candidate is a fit for the position• Act as primary point of contact for candidates to assist with the recruitment process questions/concerns• Passive and active candidate sourcing• Meet weekly goals as set forth by direct manager• Coordinate assessments• Identify new methods and approaches for sourcing of candidates and generating new leads• Meet weekly/monthly/quarterly production goals as set by management team• Utilize Applicant Tracking System (and other program tools)• Use detailed screening and selection criteria to identify qualified candidates and determine the relevant strength of the candidates in the pool• Participate in client meetings at the direction of the Operations Director and/or Client Relationship Director• As needed assist with training new associates on the recruitment process

Charlotte, Nc, Us

9/2007- 05/2011 • Audit files completed by Title Coordinators and Examiners to insure the correct product is sent to the attorney.• Audit for errors and return files to the typists for corrections to assist with training.• Assist our Client Services/Resolution team with title issues from the attorney.Title Coordinator • Process Title updates for attorneys with data obtained from abstractors regarding the property.• Maintain good working relationships with the attorneys and abstractors to effectively get the job done.• Primary point of contact for our OH product.• Contact attorneys for additional information to insure the correct product is provided.• Contact abstractors for updated results and corrected information as needed.• Workflow coordinator for the Updates team while a Team Lead position was being filled for approximately 3 months.03/2006 – 09/2007Customer Service Representative • Answer calls from customers regarding their mortgage account.• Update insurance policies and request premium payments.• Assist with processing claims due to property damage.• Assist recasting loans to help homeowners lower their payments.• Up sell any other products Countrywide has to offer.

Irving, Texas, Us

Monitored calls for qualityHandle escalated calls.Supervised 10+ employees.Assist with training on customer accounts.In-take of catalog orders from new customers and existing customers.Processed customer orders via phone, fax, internet, e-mail, and surface mail.Work on customer accounts independently.Answer customer inquiries regarding delivery, pricing, products, and coupons.Processed UPS orders and product returns.Scheduled delivery and pickup of oversized products with outside vendors.Coordinate events for team building and morale.

London, Gb

• Verified prospective customer's employment history and personal references• Verified information accuracy between customer's purchase contract and the dealership In/out bound calling from/to customers • Verified status of loan applications • Entered quotes on contracts• Performed in-house training on job-specific applications • Reviewed contract packages for accuracy

• Quality Assurance Specialist • Responded to customer correspondence regarding disputes and complaints via surface mail, e-mail, internet and telephone• Logged and tracked responses handling 25+ inquiries daily• Maintained professional mannerism during customer conferences• Worked the legal department to gather information for review in potential cases• Submitted corrections to credit reporting agencies to insure accurate information has been recorded regarding accounts• Review and rewrite communications sent to customers• Assisted in educating new hires on the process involved for a quality assurance specialist• Create desk procedures for different functions in the Admin/Operations departmentLease Customer Service Advocate• Assisted lease customers with their end of lease procedures• Answered account-specific questions concerning contracts and policies• Provided locations for returns and current specials

• Assisted customers with loan accounts• Processed payments• Provided property tax information on lease accounts• Investigated payment histories• Investigated property tax billings and processed paperwork for refunds• Completed special projects for employee involvement and moral• Trained new employees on the process to complete the daily tasks

Associate Of Arts And Sciences - Aas, Business Management

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