Brock Lucas

Brock Lucas Email and Phone Number

Sr. Mgr, Data Center Infrastructure @ Acronis
Cambridge, MN, US
Brock Lucas's Location
Cambridge, Minnesota, United States, United States
Brock Lucas's Contact Details

Brock Lucas work email

Brock Lucas personal email

n/a
About Brock Lucas

I have been working in Information Technology for over 18 years. Currently I manage the application support, IT operations, and product management team for Acronis SCS, an American company dedicated to providing edge data security & cyber protection for the US federal sector. My goal is to leverage my experience to make the best-in-class US based support team for our US public sector customers.

Brock Lucas's Current Company Details
Acronis

Acronis

View
Sr. Mgr, Data Center Infrastructure
Cambridge, MN, US
Website:
acronis.com
Employees:
1898
Brock Lucas Work Experience Details
  • Acronis
    Sr. Mgr, Data Center Infrastructure
    Acronis
    Cambridge, Mn, Us
  • Acronis Scs
    Sr. Manager Of Operations
    Acronis Scs Aug 2022 - Present
  • Acronis Scs
    Sr. Manager Of Support
    Acronis Scs Mar 2022 - Aug 2022
  • Acronis Scs
    Manager Of Support
    Acronis Scs Oct 2021 - Aug 2022
  • Acronis Scs
    Senior Application Support Analyst
    Acronis Scs Jul 2020 - Oct 2021
  • Accelera It Solutions
    Client Solutions Manager
    Accelera It Solutions Nov 2017 - Jul 2020
    Phoenix, Arizona Area
  • Geek Squad
    Field Lieutenant (Event Manager)
    Geek Squad Apr 2017 - Sep 2017
    - Special assignment as a traveling Geek Squad Agent running technology camps for youth- Acted as an event manager for Geek Squad Academy events- Established or continued working relationships with non-profit organizations- Recruited 20-35 employees to staff events- Trained new and returning staff to ensure all duties were executed smoothly- Ensured up to 240 youth are engaged safely in event- Monitored and ensured employee engagement and development- Delivering feedback and input for content development used during events
  • Geek Squad
    Covert Agent (Remote Technical Support)
    Geek Squad Sep 2012 - Sep 2017
    - Performed comprehensive hardware and software diagnostics for thousands of clients using LogMeInRescue to repair operating system issues, software issues, printing issues, network issues, and general support for PCs, Macs, and mobile devices.- Mentored and trained peers using technical, sales, and customer service based best practices.
  • Geek Squad
    Deputy Of Counter Intelligence
    Geek Squad Nov 2011 - Sep 2012
    Managing daily precinct operations, solving client issues, tracking business metrics for store services, validating employee behaviors, coaching and training new and existing agents, and developing plans for growth (KPI)
  • Geek Squad
    Senior Counter Intelligence Agent (In Store Technical Support)
    Geek Squad Nov 2007 - Nov 2011
    Computer Repairs/Setup, developing new and existing agents, solving client issues, ensuring CDP, tracking business metrics
  • Geek Squad
    Computer Specialist
    Geek Squad Sep 2006 - Nov 2007
    Best Buy - Computer solution sales

Brock Lucas Skills

Networking Microsoft Office Troubleshooting Windows Server Linux Active Directory Windows 10 Computer Hardware Windows 7 Technical Support Windows Html

Brock Lucas Education Details

Frequently Asked Questions about Brock Lucas

What company does Brock Lucas work for?

Brock Lucas works for Acronis

What is Brock Lucas's role at the current company?

Brock Lucas's current role is Sr. Mgr, Data Center Infrastructure.

What is Brock Lucas's email address?

Brock Lucas's email address is br****@****scs.com

What schools did Brock Lucas attend?

Brock Lucas attended Phoenix College.

What skills is Brock Lucas known for?

Brock Lucas has skills like Networking, Microsoft Office, Troubleshooting, Windows Server, Linux, Active Directory, Windows 10, Computer Hardware, Windows 7, Technical Support, Windows, Html.

Who are Brock Lucas's colleagues?

Brock Lucas's colleagues are Sook Ling Tan, Daniel Hökenschnieder, Ginka Damyanova, Malcolm Tan, Ivan Shtrankov, Anton Pirozhkov, Ekaterina (Kate) Mezhelovskaya.

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