Broderick Thomas Email & Phone Number

Chino, California, United States

Monitor key performance indicators for Sort Centers in the West, Central, North, South, and Canada regions. Use risk mitigation tactics to help sites monitor general volume risk, upstream/downstream coordination, Adhoc risk dwelling trailers, late inbound trailers, and CAPS management.Help train new associates on how to monitor, communicate & mitigate.

United States

Compiles records from ordering, shipping, and receiving materials.Updates information on computer to maintain inventory records.Assesses stock supply and reorder status.Prepares and verifies requisition of additional stock items.Assists in inventory and procedural audits when necessary.Performs other clerical duties as necessary.

Corona, California

Compiles records from ordering, shipping, and receiving materials.Updates information on computer to maintain inventory records.Assesses stock supply and reorder status.Prepares and verifies requisition of additional stock items.Assists in inventory and procedural audits when necessary.Performs other clerical duties as necessary.

Fullerton, CA

Answer calls and handle customer inquiries.Research required information using available resources.Manage and resolve customer complaints.Provide customers with product and service information.Enter new customer information into system and update existing customer informationCompleting customer orders via phone, email and website.Identify and solved.

Tustin, CA

Print, mail or fax invoices/statements to customers; monitor invoicing for issues· Responsible for outgoing mail, maintain mail machines, order mail supplies· Archive resale certificates· Maintain sale order cancelations in the system· Pull orders as requested· Filling· Store invoices in warehouse

Brea, California

Inbound/Outbound Customer Service.Provided accurate and appropriate information in response to inquiries from medical facilitiesMaintained up-to-date records at all times.Handled 50-100 inbound/outbound calls a day to Medical Facilities and doctors' offices, follow scripted and entering in information.Update Doctors information in system.Send patient.

San Gabriel, CA

Responsible for Analyzing and generating reports to assure that production estimates are billed timely and are within budget, in order to avoid Agency out of pocket costs. Prepare and generate the monthly production and media billing/invoices on assigned Agency clients accurately and timely, Contact media vendors for any missing invoices, Interact with.

Lakewood, CA

Answer phones to respond to orders, general members inquires, invoice questions, and complaints.Project a professional company image through phone interaction

Coordinate receipt of incoming vender invoices for managed accountsProcessed via data Input, scan or outsource vender invoices into Donovan Data Systems (DDS)researched vendors missing invoicesDocumented via Log data base discrepancies of invoices.Cleared and resolved discrepancy documentation i.e. credits taken from buyersEnsured quality and accuracy of.

Processed of incoming mail Delivered incoming mail and packages to departmentsSorted and post outgoing mail from departments Light phone dutiesFiling

Processed incoming mail Posted of all outgoing mail Performed data entry Faxed and filed of child support claims

Generated and processed outgoing mailPosted outgoing mail Performed Data entry on new accounts Utilized my customer service skills managing incoming client calls.

Associate’S Degree, Sociology

Business Administration And Management, General

High School, High School/Secondary Diplomas And Certificates

Activities and Societies: High School Accreditation team, Senior LeadershipI was apart of the school's accreditation team.