· Driving store performance and improving KPI’s· Cash and banking reconciliations· Merchandising the store to brief and replenishing stock· Loss prevention, line counts and dealing with stock discrepancies· Liaising with visual merchandising team

· Driving store performance and improving KPI’s· Cash and banking reconciliations· Dealing with customer complaints· Ensuring store is audit ready· Loss prevention, stock takes and dealing with stock discrepancies· Managing technician repair times, and productivity

· Manager reports including CTS and Shrinkage feedback· Rotas· Inducting, training and developing new and existing team members· Driving store performance and improving KPI’s· HR proceedings including investigations & informals

· Checking discrepancies and dealing with stock requests· Cash handling· Counting and cashing up tills· Preparing banking for collection· Change orders· Managing a small number of people· Opening/ closing the store· Promotional changes and off shelf merchandising· Face-to-face customer service and dealing with customer complaints· Inducting new starters