Brody Atto Email & Phone Number

Mississauga, Ontario, Canada

• Directed security operations for a 14 computer network, its related systems and serviced the network's end-user maintenance requirements.• Rebuilt the local office's network to migrate to a new IP telephone service supporting 13 phones.• Administrated 13 workstations, in a Windows Domain, including firewall and antivirus protection and program installation to combat external threats to the users and network.• Designed detailed documentation for the office's network of over 45 endpoints and five virtual machines, including machines connected securely over a private VPN.• Facilitated user administration with local and remote assistance towards system problem resolution and education with an average resolution time of under 15 minutes.• Improved relations and was the contact point with third-party vendors providing a 24-hour availability.• Supplied server administration and database administration to maintain constant reliability.

Ancaster, Ontario, Canada

• Assisted customers in locating products and checking the store inventory system for merchandise at the 35 other locations.• Kept the store presentable by organizing and stocking merchandise within the company required time frame of 30 minutes per isle

Ancaster, Ontario, Canada

• Educated customers on all of the company's hundreds of products to assist them in making an informed choice.• Arranged product to increase its customer appeal and to allow for clients to better identify their desired outcome.• Worked intense 12-hour shifts to satisfy consumer demand and ensure a positive customer experience.

Osaka, Japan

• Co-ordinated weekly schedules and daily tasks for a 5 worker hospilality crew.• Supervised the room booking, room presentation and client allocation for 22 rooms.• Managed the daily amenities for 10 permanent residents and an average of 30 temporary residents.• Ensured all maintenance was completed within 48 hours with most issues resolved within 24 hours.

Ancaster, Ontario, Canada

• Preformed synthetic oil changes and tire changeovers within the 45 minute company time frame• Operated the two propane refill stations to the required provincial standards and company policy.• Achieved high praise, from both customers and management, for performance and quality.