Responsible for opening and closing the store, ensuring smooth daily operations and security procedures. Trained and onboarded new employees, fostering a productive and knowledgeable team. Led shifts by managing staff, coordinating tasks, and ensuring adherence to company standards. Received and managed customer concerns efficiently, resolving issues to ensure customer satisfaction. Conducted inventory checks and calculated product variance to maintain accurate stock levels and minimize loss.

Performed job responsibilities and completed regular tasks by interacting effectively with other employees. Greeted customers, answered questions, and recommended specials to increase profits. Displayed enthusiasm and knowledge about the restaurant's menu and products.

Provided exceptional service to a high volume of daily customers. Trained new employees on restaurant procedures and plating techniques. Effectively communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.

Developed key customer relationships to increase sales. Answered product questions with up-to-date knowledge of sales and promotions. Developed customized sales techniques to successfully sell and upsell services to new and existing clients.