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Bromin Punnakottuvilla Email & Phone Number

Lead Loyalty Partnerships Specialist - Customer Engagement and Loyalty at Qatar Airways
Location: Doha, Qatar 8 work roles 7 schools
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Role
Lead Loyalty Partnerships Specialist - Customer Engagement and Loyalty
Location
Doha, Qatar
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Bromin Punnakottuvilla is listed as Lead Loyalty Partnerships Specialist - Customer Engagement and Loyalty at Qatar Airways, a with 46089 employees, based in Doha, Qatar. AeroLeads shows a matched LinkedIn profile for Bromin Punnakottuvilla.

Bromin Punnakottuvilla previously worked as Lead Loyalty Partnerships Specialist - Customer Engagement & Loyalty at Qatar Airways and Partnerships Officer - Customer Engagement & Loyalty at Qatar Airways. Bromin Punnakottuvilla holds Master Of Business Administration (Mba), Marketing/Marketing Management, General, First Class from Welingkar Institute Of Management.

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Qatar Airways

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About Bromin Punnakottuvilla

With a PG and 14+ years of hard work and diverse experience in Airlines - Loyalty program, Partnership & Alliance, Financial partnership, Cobranded relationships, Client servicing, Marketing, Campaign management, Operations, Vendor management, Product management, Co-brand, CRM, Key Account management, Business development, Strategy design and implementation with an aim to achieve company revenue and growth.Along with the above mentioned experience I’m also proficient in the following.- Product planning- Market plan execution- Market analysis- Targeted marketingExtensive experience in working with credit card portfolios (banks), clients, vendors, project managers and technical teams for securing & executing projects and an effective communicator with good presentation skills.

Listed skills include Team Management, Vendor Management, Pre Sales, Business Analysis, and 11 others.

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Qatar Airways
Qatar Airways
Lead Loyalty Partnerships Specialist - Customer Engagement and Loyalty
Doha, QA
Employees
46089
AeroLeads page
8 roles

Bromin Punnakottuvilla work experience

A career timeline built from the work history available for this profile.

Lead Loyalty Partnerships Specialist - Customer Engagement And Loyalty

Doha, Qa

Lead Loyalty Partnerships Specialist - Customer Engagement & Loyalty

Current

Doha, Qatar

Launched first in the world a multi branded cobrand credit card with Qatar Airways, British Airways and Indusind Bank (Convetional Bank) in India in June 2023 and with NBK (National Bank of Kuwait) in December 2023.Launched cobranded credit card with Masraf Al Rayan (Islamic Bank) in Qatar in December.

Oct 2023 - Present

Partnerships Officer - Customer Engagement & Loyalty

Doha, Qatar

Qatar Airways is the national airline of the State of Qatar. Qatar Airways serves more than 150 key business and leisure destinations worldwide, with a fleet of over 200 aircraft.Job Summary: Customer Engagement & LoyaltyLead & Assist Globally on new and existing Co-brand & Financial, Hotel, Retail and Car Rental partners.Manage portfolio of partners with a focus on enhancing customer value, engagement and loyalty.Manage day to day relationship with partners and receive their requests and queries and resolve on priority.Collaborating with relevant partners to create new member benefits, improve earn velocity, provide new redemption choices and grow revenuesEnsure loyalty partnerships are aligned and structured with internal compliance and business ethics.Assist in technical setup for partners with ensuring smooth functioning thereof.Ensure business processes impacting customer experience are defined clearly and properly understood by required teams by organizing training and information documents.Review contractual documents to ensure they reflect the agreed commercial terms and remain in companies interest.Coordinate & Manage internal queries and request to guarantee smooth functioning of processes as planned.Set up governance structure to review overall performance.Coordinate with QR Legal for partner agreements, addendums and other legal notices.Also carry out market research, analyze, create and present proposals to Management with recommendations.Work closely with business finance and with marketing teams to coordinate communications for partners and members.Achievements:Executed Global co-brand partnership deal with VISALaunched earnings of Avios on FIFA and Holiday packages with Qatar Airways HolidaysLaunched new Financial points exchange partnershipsWorking on global cobrand credit card partnership dealsLaunched various acquisition, engagement and retention campaigns for Financial, Hotels and Car rental partners

Oct 2020 - Oct 2023

Assistant Manager - Partnerships & Alliances (Co-Brands)

Mumbai, Maharashtra, India

Is an independent, loyalty and rewards Management Company formed in 2014. Post the strategic alliance between Jet Airways and Etihad Airways, with the aim to manage, market, operate and further develop JetPrivilege – an internationally acclaimed award winning loyalty and rewards programme.Job Summary: Partnership & AllianceLoyalty programLead & Assist in client relationship management for American Express Banking Corp.Leading periodical review calls/meetings coordination & MOM circulation & actionable follow-up. 100% Compliance for assigned partnersMonthly Review Call/Meeting.Project management.Lifestyle/Promotional Partnerships - Quarterly connect with Partners.Coordinate & Close Contracts with New Partners per agreed timelines.Coordinating with the legal teams to work and close on contracts and legal formalitiesCoordinate internally timely integration & testing to meet launch timelinesCoordinate, implement launch awareness & marketing campaigns and implementations as per plans (email marketing, social media and other channels) for new partner introductions.Interpersonal skills.Plan & Coordinate internally for defined category campaigns to drive business goals.Drive overall partner participation in Category campaigns & for specific partner campaigns drive partner media presence & communication.Negotiations with partner.Work towards improved member experiences to drive more member participation.Assist in Member experience initiatives with timely requirement documentation & internal coordination.Coordinating Internally for Invoices & Reconciliation.Coordinate Internally and Externally for Customer Service query resolution.Proactively follow up with Partners for Invoices and ensure clearing outstanding.Reporting of weekly, monthly and quarterly reports.Campaign Management.End to end Project management.CRM, data management, analytics, lead generation.Regular checks on partner details (Correct Member Offer, Logos, Links, Representation etc.).

Jul 2017 - Sep 2019

Operations, Analyst & Marketing - West

Mumbai Area, India

Company Profile: Is a global IT provider specializing in license management, sourcing, technical product consulting and cloud-based professional services. The COMPAREX Group employs more than 2,000 people across Europe, Asia, Africa and the Americas. In fiscal year 2013/14 the COMPAREX generated revenue of €1.770 billion / $2,236 billion.Job Summary: Operations Analyst & Marketing - Sales Coordinator - WestHandling complete Operations & Marketing for West Region.Vendor/Alliance/Client management – MicrosoftEvents management – from pre to post event activities.Coordinating with the assigned Account Managers.Coordinate with HO – Finance, Operations, and Commercials to ensure all orders are processed timely.Follow-up with Customers for payments.Generating reports for Management – Quarterly/Monthly/Weekly/Daily.Handling End Customer queries.Passing of promos & other discounts from Vendor to West Region.Executing orders on daily basis.Order Loading and communicating to the Distributors & End user of the same.Communication of Schemes/Programs to branches and planning accordingly.Co-ordinating with my internal and external team for smooth flow of transaction.

Feb 2015 - Jun 2017

Sales Co-Ordinator

Mumbai Area, India

Company Profile: It’s a business-to-business Technology distributor, headquartered in Phoenix, Arizona. Is a Fortune 500 company, one of the world's largest franchised distributors of electronic components and sub-systems. Avnet has more than 50 centers and locations in more than 34 countries. Company’s turnover is $25 Billion.Job Summary: Sales/Brand Co-ordinatorPart of Major Accounts Management (MAM) Team – Wipro, Tata Consultancy Services, HCL, Tech-Mahindra & Accenture and also handle Oracle HW & SW.Client servicing or Vendor management for all the accounts.Complete Inventory management.Execution of business plan and liquidation of the initiatives.Order Loading and communicating to the Partner & End user of the same.Daily reporting of Stocks, Sales and Inventory to Vendors and Branches.Maintaining all the reports & documents related to enquiries, orders & deliveries.Follow up with the vendor for Material Allocation & Payments.Co-ordinating with our internal team & Logistics for deliveries.Communication of Vendor Programs to branches and planning stocks accordingly.Addressing all Branch and Vendor queries with regards to deliveries & payment.Controlling and executing claims within the time frame.Margin tracking for the business on daily basis.Co-ordinating with National Product Manager (NPM) and meeting the day to day requirements.Reviewing Backlog orders and reporting the same to NPM’s.Working on SAP ERP, SAP CRM. To create opportunities and funnel.

Nov 2013 - Feb 2015

Product Support Associate

Mumbai Area, India

Company Profile: Wholly owned subsidiary of Ingram Micro Inc., headquartered at U.S.; largest technology distribution house(A Fortune 75 Company), providing services to over 5000 resellers in India by distribution and marketing of a host of IT products. India Operation turnover is Rs 9000 Cr.Job Summary: Vendor ManagementComplete Inventory management.Help in business planning, sales development initiatives.Timely completion of all orders received.Daily reporting of Sales and Inventory toVendors and Branches.Maintaining all the reports & documents related to enquiries, orders & deliveries.Follow up with the vendor for material allocation.Communication of Vendor Programs to branches and planning stocks accordingly.Addressing all branch queries in the absence of product manager.Controlling and executing claims within the time frame.Margin tracking for the business on daily basis.Co-ordinating with Product manager and meeting the day to day requirements. Key Achievements: Advanced with 3 more products (Intel, Digilite & AMD) effective February 2011 for outstanding contribution to the business unit.Maintained a Prop up Position of IMILin HP IPG Hardware business since assigned a business responsibility. Successfully increased a monthly business turnover in LFR’s(Woolworths, Staples & Vijay Sales, etc.)for HP IPG business by improving processes leading to faster issue resolution & improved TAT; INGRAM MICROProject – 1:Methodology to focus on Breadth of the business by leveraging sales structure to meet our business objectives of Higher Partner Engagement, Linearity, Monthly Billing Consistency & Overall Revenue.

Sep 2009 - Oct 2012

Process Associate

Mumbai Area, India

Revenue Generator.Giving clearance to shipment in U.K. customsCo-ordination with Team membersAssigning work to my Team members in the absence of my Team LeaderAssuring that work is done before cut-off time.Reviewing cases of Peers.Co-ordination with clients.

Jan 2008 - Jun 2009
Team & coworkers

Colleagues at Qatar Airways

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7 education records

Bromin Punnakottuvilla education

Bachelor Of Management Studies - Bms, Finance, General, A

Vivek College Of Commerce

Secondary School Certificate

St. Dominic Savio High School

Bachelor Of Management Studies

Vivek College Of Commerce

First Class

Higher Secondary

Vivek College Of Commerce

Diploma, Pr And Advertising

Welingkar’S College Of Management

First Class

FAQ

Frequently asked questions about Bromin Punnakottuvilla

Quick answers generated from the profile data available on this page.

What company does Bromin Punnakottuvilla work for?

Bromin Punnakottuvilla works for Qatar Airways.

What is Bromin Punnakottuvilla's role at Qatar Airways?

Bromin Punnakottuvilla is listed as Lead Loyalty Partnerships Specialist - Customer Engagement and Loyalty at Qatar Airways.

Where is Bromin Punnakottuvilla based?

Bromin Punnakottuvilla is based in Doha, Qatar while working with Qatar Airways.

What companies has Bromin Punnakottuvilla worked for?

Bromin Punnakottuvilla has worked for Qatar Airways, Intermiles (Jet Privilege Pvt. Ltd), Comparex India Pvt. Ltd., Avnet Technology Solutions Emea, and Ingram Micro.

Who are Bromin Punnakottuvilla's colleagues at Qatar Airways?

Bromin Punnakottuvilla's colleagues at Qatar Airways include Criss Chafiryl Bayog, Tio Brian, Chathuranga Tennakoon, Sinan Özel, and Ali Ghaemi.

How can I contact Bromin Punnakottuvilla?

You can use AeroLeads to view verified contact signals for Bromin Punnakottuvilla at Qatar Airways, including work email, phone, and LinkedIn data when available.

What schools did Bromin Punnakottuvilla attend?

Bromin Punnakottuvilla holds Master Of Business Administration (Mba), Marketing/Marketing Management, General, First Class from Welingkar Institute Of Management.

What skills is Bromin Punnakottuvilla known for?

Bromin Punnakottuvilla is listed with skills including Team Management, Vendor Management, Pre Sales, Business Analysis, Mis, Requirements Analysis, Channel Partners, and Business Process Re Engineering.

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