Board member and advisor for NNS Management, a practice management entity. NNS provides administrative and operational support services to healthcare practices.Advisory areas include strategic planning, risk management, financial health, governance, capacity planning, compliance, technology, and business operations. Established to meet CPOM legal requirements to serve healthcare entities in the states of Kansas and Arkansas.

We are on a journey to destigmatize mental healthcare in our community.Investor and advisor for a multi-location mental health therapy franchise with clinics in Kansas City and Northwest Arkansas. As an advisor, provide operational and strategic guidance to business operators. Overland Park location:

As a member of the extended leadership team, led multiple customer success functions, including billable and non-billable functions.

As a member of the executive leadership team, led all post-sales client services and operations, including implementation, onboarding, client training, data services, and related functions.

Customer experience and account management leader responsible for strategic payor clients’ health, renewals, upsells, CSAT, NRR, and improving the overall customer experience across the company.

Account manager responsible for the health, growth, CSAT, and retention of strategic SaaS payor/payer and provider clients covering government and commercial sectors.

Independent consultant contracted to Medecision by JGo Labs’ CEO to lead consulting projects, define new market strategies, and direct business and sales operations.

Healthcare startup seeking to improve the quality of care for the elderly and homebound by introducing the Verey Health Courier – a SaaS data-tracking and communication platform that monitors the health of individuals through smart home devices and relays that information to concerned individuals within the care circle.. Startup paused to pursue an opportunity with Medecision.Notable highlights:• Developed the business plan and product concepts to enter a $500m+ care delivery solution market. Presented in the 2015-2016 Notre Dame McCloskey Business Plan Competition.• Crafted an early-stage POC solution utilizing real-time wireframes and product concepts, with API integrations to Amazon Echo.• Met with various investors seeking seed round funding. Developed vital relationships resulting in verbal commitment for funding.www.verey.co

Led the worldwide education, change management, & product adoption services business unit. Accountable for the P&L and a globally dispersed cross-functional team.

Promoted to PMO office to support the turnaround of the business unit. Supported RVPs in driving health and risk mitigation strategies for more than $40m client projects. Led turnaround of stalled project management system (CA Clarity) implementation.

Personal analyst for EVP of Sales, Marketing, and Product Management. Led EVP directed projects, including market analysis, M&A due diligence, sales pipeline analysis, and tech evaluations. Organized quarterly company strategy meetings, contributed to annual strategic planning, and developed board presentations.