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Brom M. Stevens Email & Phone Number
Operations, Customer Success & Customer Experience Leader, Board Member | SaaS & Healthcare Tech
at
Independent Consultant
1 work email found
@highroads.com
3 phones found area 404, 972, and 610
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Operations, Customer Success & Customer Experience Leader, Board Member | SaaS & Healthcare Tech
Location
Atlanta Metropolitan Area, United States
Who is Brom M. Stevens? Overview
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Quick answer
Brom M. Stevens is listed as Operations, Customer Success & Customer Experience Leader, Board Member | SaaS & Healthcare Tech at Independent Consultant, based in Atlanta Metropolitan Area, United States. AeroLeads shows a work email signal at highroads.com, phone signal with area code 404, 972, 610, and a matched LinkedIn profile for Brom M. Stevens.
Brom M. Stevens previously worked as Chief Operating Officer at Clareto, A Munich Re Company and Board Member at Nns Management. Brom M. Stevens holds Mba, Corporate & International Strategy from Emory University - Goizueta Business School.
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Email format at Independent Consultant
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{first_initial}{last}@highroads.com
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Profile bio
About Brom M. Stevens
Passionate technology executive and customer champion with board experience. Strong communicator with expertise in numerous customer success and operations leadership roles across all aspects of the post-sales customer lifecycle. Experience managing large complex teams, developing innovative solutions, and creating customer-obsessed cultures. Empathetic and metric-driven leadership approach.Leadership | Operations | Strategic Planning & Execution | Customer Experience | Business Growth & Scaling | GTM Expertise & PLG Design | SaaS Expertise | P&L Management | Professional Services & Outsourcing | Implementation & Onboarding | Customer Training & Internal Enablement | Business & Turnaround Operations | Remote & International Management
Listed skills include Program Management, Leadership, Cross Functional Team Leadership, Business Analysis, and 46 others.
Current workplace
Brom M. Stevens's current company
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16 roles
Brom M. Stevens work experience
A career timeline built from the work history available for this profile.
Chief Operating Officer
Current
Oct 2024 - Present
Board Member
CurrentBoard member and advisor for NNS Management, a practice management entity. NNS provides administrative and operational support services to healthcare practices.Advisory areas include strategic planning, risk management, financial health, governance, capacity planning, compliance, technology, and business operations. Established to meet CPOM legal requirements to serve healthcare entities in the states of Kansas and Arkansas.
Jan 2022 - Present
Business Advisor
CurrentWe are on a journey to destigmatize mental healthcare in our community.Investor and advisor for a multi-location mental health therapy franchise with clinics in Kansas City and Northwest Arkansas. As an advisor, provide operational and strategic guidance to business operators. Overland Park location:
Jan 2022 - Present
Vp, Customer Experience & Services
As a member of the extended leadership team, led multiple customer success functions, including billable and non-billable functions.
Jun 2022 - Jan 2024
Svp, Client Services
As a member of the executive leadership team, led all post-sales client services and operations, including implementation, onboarding, client training, data services, and related functions.
Apr 2021 - Feb 2022
Vice President, Customer Experience
Customer experience and account management leader responsible for strategic payor clients’ health, renewals, upsells, CSAT, NRR, and improving the overall customer experience across the company.
Dec 2017 - Apr 2021
Vice President, Client Partner
Account manager responsible for the health, growth, CSAT, and retention of strategic SaaS payor/payer and provider clients covering government and commercial sectors.
Feb 2016 - Dec 2017
Director Of Operations, Cdo; Independent Healthcare It & Business Consultant
Independent consultant contracted to Medecision by JGo Labs’ CEO to lead consulting projects, define new market strategies, and direct business and sales operations.
May 2015 - Feb 2016
Founder
Healthcare startup seeking to improve the quality of care for the elderly and homebound by introducing the Verey Health Courier – a SaaS data-tracking and communication platform that monitors the health of individuals through smart home devices and relays that information to concerned individuals within the care circle.. Startup paused to pursue an opportunity with Medecision.Notable highlights:• Developed the business plan and product concepts to enter a $500m+ care delivery solution market. Presented in the 2015-2016 Notre Dame McCloskey Business Plan Competition.• Crafted an early-stage POC solution utilizing real-time wireframes and product concepts, with API integrations to Amazon Echo.• Met with various investors seeking seed round funding. Developed vital relationships resulting in verbal commitment for funding.www.verey.co
Aug 2014 - Feb 2016
Director, Professional Services
Led the worldwide education, change management, & product adoption services business unit. Accountable for the P&L and a globally dispersed cross-functional team.
Dec 2008 - May 2015
Business Process Analyst, Project Manager, Pmo
Promoted to PMO office to support the turnaround of the business unit. Supported RVPs in driving health and risk mitigation strategies for more than $40m client projects. Led turnaround of stalled project management system (CA Clarity) implementation.
Jun 2008 - Oct 2009
Business Analyst For Executive Vice President Of Client Solutions
Personal analyst for EVP of Sales, Marketing, and Product Management. Led EVP directed projects, including market analysis, M&A due diligence, sales pipeline analysis, and tech evaluations. Organized quarterly company strategy meetings, contributed to annual strategic planning, and developed board presentations.
Jul 2007 - Jun 2008
Operations Consultant; Graduate Intern
Jun 2006 - Sep 2006
Systems Analyst, Technical Consultant
May 2003 - Sep 2005
Computer Support Representative
Aug 1999 - May 2001
4 education records
Brom M. Stevens education
Mba, Corporate & International Strategy
Emory University - Goizueta Business School
Education record
Alliance Manchester Business School
Bs, Information Systems
Kennesaw State University
Management Information Systems
Brigham Young University
FAQ
Frequently asked questions about Brom M. Stevens
Quick answers generated from the profile data available on this page.
What company does Brom M. Stevens work for?
Brom M. Stevens works for Independent Consultant.
What is Brom M. Stevens's role at Independent Consultant?
Brom M. Stevens is listed as Operations, Customer Success & Customer Experience Leader, Board Member | SaaS & Healthcare Tech at Independent Consultant.
What is Brom M. Stevens's email address?
AeroLeads has found 1 work email signal at @highroads.com for Brom M. Stevens at Independent Consultant.
What is Brom M. Stevens's phone number?
AeroLeads has found 3 phone signal(s) with area code 404, 972, 610 for Brom M. Stevens at Independent Consultant.
Where is Brom M. Stevens based?
Brom M. Stevens is based in Atlanta Metropolitan Area, United States while working with Independent Consultant.
What companies has Brom M. Stevens worked for?
Brom M. Stevens has worked for Independent Consultant, Clareto, A Munich Re Company, Nns Management, Ellie Mental Health-Overland Park, Ks, and Tebra.
How can I contact Brom M. Stevens?
You can use AeroLeads to view verified contact signals for Brom M. Stevens at Independent Consultant, including work email, phone, and LinkedIn data when available.
What schools did Brom M. Stevens attend?
Brom M. Stevens holds Mba, Corporate & International Strategy from Emory University - Goizueta Business School.
What skills is Brom M. Stevens known for?
Brom M. Stevens is listed with skills including Program Management, Leadership, Cross Functional Team Leadership, Business Analysis, Management, Project Management, Healthcare Information Technology, and Process Improvement.
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