Bronagh Doyle Email & Phone Number

Dublin, County Dublin, Ireland

County Dublin, Ireland

County Dublin, Ireland

Built a successful Shared Services Centre for the implementation and management of Invoice to Cash Collections and Cash Apps for the SSC team of 29 team members based in Warsaw and Mumbai for 16 sites, with Cash Collections for 21 sites. Ensuring quality invoices are provided to our Global customers to ensure they are processed timely, to drive the team of Cash Collectors ensuring the 60+ is kept to a minimum. Successfully designed and rolled out Credica, a Collections program to streamline and… Show more Built a successful Shared Services Centre for the implementation and management of Invoice to Cash Collections and Cash Apps for the SSC team of 29 team members based in Warsaw and Mumbai for 16 sites, with Cash Collections for 21 sites. Ensuring quality invoices are provided to our Global customers to ensure they are processed timely, to drive the team of Cash Collectors ensuring the 60+ is kept to a minimum. Successfully designed and rolled out Credica, a Collections program to streamline and manage collections more efficiently along with automatic customer statements. Work with Sales and the SSC team on resolution of customer’s issues. Manage the Cash Apps for EMEA and the US from posting the cash to ensuring correct allocations by the team. Manage month end activities to a tight deadline, reviewing the overall AR for 21 sites, open cash and ensuring month end reconciliations are completed. Manage a Receivables factoring with AIB. Continuously working with the SSC on Streamline and Process improvement in all areas. Show less

County Dublin, Ireland

Responsible for building, implementing and management of Invoice to Cash Collections and Cash Apps for the SSC team of 12 team members based in Warsaw and Mumbai for 16 sites. Ensuring quality invoices are provided to our European customers to ensure they are processed timely, to drive the team of Cash Collectors ensuring the 60+ is kept to a minimum. Set up of new accounts for all sites according to the Lionbridge Credit Policy. Work with Sales and the SSC team on resolution of customer’s… Show more Responsible for building, implementing and management of Invoice to Cash Collections and Cash Apps for the SSC team of 12 team members based in Warsaw and Mumbai for 16 sites. Ensuring quality invoices are provided to our European customers to ensure they are processed timely, to drive the team of Cash Collectors ensuring the 60+ is kept to a minimum. Set up of new accounts for all sites according to the Lionbridge Credit Policy. Work with Sales and the SSC team on resolution of customer’s issues. Manage the Cash Apps process from posting the cash to ensuring correct allocations by the team. Manage month end activities to a tight deadline, reviewing the overall European AR, open cash and ensuring month end reconciliations are completed. Worked on the implementation and manage a Receivables factoring with AIB. Continuously working with the SSC on Streamline and Process improvement in all areas. Show less

County Dublin, Ireland

Responsible for the management of the largest ledger and highest profile, 450 customers with a Ledger value of $5M. Working to achieve target and reduction of bad debt and DSO.

County Dublin, Ireland

Responsible for the management of a team of 14 based in Hyderabad, India. Ledger value approx $50-$60M. Lead the team towards aggressive cash targets, Bad Debt reduction and DSO improvement. Drive the reduction of sales and customer issues with Management to ensure collection can be achieved. Conduct weekly ledger reviews and decision making on bad debt recovery. Sole responsibility for the maintenance of the Credit Insurance Policy and submitting claims. Worked closely with Dell’s solicitors… Show more Responsible for the management of a team of 14 based in Hyderabad, India. Ledger value approx $50-$60M. Lead the team towards aggressive cash targets, Bad Debt reduction and DSO improvement. Drive the reduction of sales and customer issues with Management to ensure collection can be achieved. Conduct weekly ledger reviews and decision making on bad debt recovery. Sole responsibility for the maintenance of the Credit Insurance Policy and submitting claims. Worked closely with Dell’s solicitors on legal cases and administrations. Show less

County Dublin, Ireland

Responsible for the management of a team of 4 in the local site and 12 in Bangalore, India. Refunds -Manage the team to ensure refunds were completed with the agreed business SLA, dealt with and resolved customer escalations. Chargebacks – worked with the team to investigate and validate credit card chargebacks, conducted weekly ledger reviews on recovery and made decisions on bad debt write offs such as fraud. Bounced Cheques – worked to determine the reasons for bounced cheques, took… Show more Responsible for the management of a team of 4 in the local site and 12 in Bangalore, India. Refunds -Manage the team to ensure refunds were completed with the agreed business SLA, dealt with and resolved customer escalations. Chargebacks – worked with the team to investigate and validate credit card chargebacks, conducted weekly ledger reviews on recovery and made decisions on bad debt write offs such as fraud. Bounced Cheques – worked to determine the reasons for bounced cheques, took appropriate action on confirmed fraud and maintained a database. Completed and signed off both the CSA and SOX audits for this area. Show less

County Dublin, Ireland

Responsible for the management of a team of 5 to ensure new credit account applications were vetted for credit rating within the agreed SLA set out by the business. Analysed Risk versus Opportunity on both new applications and credit limit increases. Maintained the Credit Insurance policy and data base. Made business decisions on large orders and liaised with Management on issue customers. Maintained Export Compliance for the site and ensured guidelines were adhered to, completed on site… Show more Responsible for the management of a team of 5 to ensure new credit account applications were vetted for credit rating within the agreed SLA set out by the business. Analysed Risk versus Opportunity on both new applications and credit limit increases. Maintained the Credit Insurance policy and data base. Made business decisions on large orders and liaised with Management on issue customers. Maintained Export Compliance for the site and ensured guidelines were adhered to, completed on site training for new employees. Completed and signed off both the CSA and SOX audits for this area. Show less

County Dublin, Ireland

Worked on a large ledger of approx 800 accounts to the value of $15M. Communicated with customers to ensure adherence to the credit terms. Referred to Dell’s third party collection agency where appropriate. Resolved issues with sales, customers and Management. Worked as part of a team to aggressive targets on cash collection and bad debt recovery.

County Dublin, Ireland

Responsible for a team of 15 to validate and release orders into production for the site within the agreed business SLA. Worked with the team to release prepaid orders within the business policy to minimize risk and fraud.

County Dublin, Ireland

Worked as part of a team on a number of different ledgers to ensure cash targets were achieved and bad debt kept to a minimum.

Prince Albert, Saskatchewan, Canada

Responsibilities of Executive Director Assistant included budgeting, budget control and all accounting procedures. Recording secretary of Board Member meetings. Led a team of summer student staff in organizing various projects. Customer relations and relevant information services.

Prince Albert, Saskatchewan, Canada

Responsibilities of Office Manager included all accounting procedures, network and computer maintenance, administration of client portfolios, led and worked with a small team. Co-ordinate the smooth operation of the office and administration. Customer relations and problem solving.

Prince Albert, Saskatchewan, Canada

Responsibilities of Office Clerk included accounts payable, accounts receivable, shipping and receiving and customer relations.

Prince Albert, Saskatchewan, Canada

Responsibilities of Accounting/Payroll Officer included calculation and preparation of casual labour payroll, prepare all relevant reports. Assisted and contributed in permanent employee’s payroll and reports. Dealing with payroll inquiries.

County Dublin, Ireland

Computer operator and data entry clerk with numerous clients on a temporary basis.

County Wicklow, Ireland

Responsibilities of Computer Operator/Payroll Clerk included preparation of data, input, process, distribution, and data control for Order entry, invoicing, sales, receivables, payable, and payroll

County Dublin, Ireland

Education record

Education record

Introductory Accounting Part I - C.M.A. Program

Education record

Intermediate And Leaving Certificates