Consulting services to healthcare providers and solution developers powering strategy through digital innovation.

• Spearheaded the establishment of a comprehensive IT Security program from inception, aligning it with national security standards and surpassing industry benchmarks, resulting in enhanced protection of organizational assets. • Selected by Electronic Health Record (EHR) partner to participate in innovative pilot program utilizing artificial intelligence, focused on intervention for clients deemed at risk of requiring Emergency Room intervention, to optimize early intervention strategies resulting in reduced ER visits within client population resulting to lower healthcare costs and increase general health of clients served. • Adopted cloud-first strategy for the selection and support of enterprise solutions, driving significant improvements in stability and overall performance resulting in >99.9% availability across critical enterprise applications and services, ensuring uninterrupted operations and maximizing productivity. • Demonstrated financial acumen and resource optimization skills, resulting in average annual savings of 5.3% in OpEx budget, reinvested to support innovation and strategic investment across the enterprise.• Presenter at national conferences, sharing best practices inclusive of IT security, organizational development, and aligning digital capabilities to meet long term business strategies.• Corporate Finalist for Colorado CIO of the Year (2022), acknowledged as a top-performing digital executive, recognized for outstanding leadership and achievements in delivering technological innovation and delivering impactful solutions.

• Drove expansion of infrastructure support staff aligned to ITIL best practices. Expanded team size by over 400% including introduction of an offshore support model, resulting in up to a 13x improvement in delivery timeframes for service, incident and change requests in support of business deliverables.• Led initiatives to remediate critical capacity issues across compute, storage, backups, networking, power and space. Positioned infrastructure to expand with business at a rate of 30% yearly capacity growth.• Active member of Security Governance committee chartered to identify, prioritize and comply with guidelines and regulations specified by HIPAA, HITRUST and EHNAC. Implemented changes approved and prioritized by group including data encryption policies, authentication/authorization, meaningful use and other physical and electronic controls.• Consolidated of data center services from 8 to 5 locations, resulting in operational costs savings of ~$72k annually and alignment to security and regulatory controls for the organization.• Point person in tactical management of security incidents experienced by business unit requiring close collaboration with IT operations, security, legal and regulatory business functions, resulting in no penalties and minimal impact to overall business reputation and revenues.

• Closed out the renegotiation of hosting services contract for largest line of business in portfolio. Worked with client to improve defined service levels while securing $60m in revenue.• Recovered over $1 million in annual revenue through review of existing contracts and invoicing procedures.• Completed risk analysis for client across hosted application portfolio, resulting in identification of financial risk of >$100 million. Remediation closed significant security risks to overall environment.• Hand picked by senior management to drive stabilization effort for large client representing >$25m in annual revenues. Grew client confidence through improved executive communication strategy and the implementation of service delivery best practices. Result of effort was the retention of the client for existing services, while helping to grow account through the addition of new consulting contracts.• Drove technology review and resultant action plan to stabilize hosted application suite, resulting in a 58% decrease in major client incidents and a 90% improvement in overall system availability.

Consultant to CoreSite, IncorporatedProvided leadership to internal development team during transition activities related to IT management team.• Defined performance and productivity metrics to facilitate predictive analysis of development activities including: team velocity, burn down charts and other standard tools related to agile best practices.• Initiated the collection and analysis of key performance metrics to allow for the subjective analysis of support issues relating to an internal invoice and billing process.

Led globally distributed software development for division formed through the acquisition of four companies. Managed ~100 colleagues dispersed worldwide, with a budget in excess of $10 million.• Developed two new products and stabilized maintenance activities for five others by aligning development activities to strategic roadmaps supporting an aggressive growth strategy for newly integrated product portfolio.• Achieved over 90% on time delivery rate for software projects over trailing 12-month period, while decreasing system patches by more than 50%. Improvements achieved through the introduction of an agile development methodology, standardization of development tools, mentoring of staff and training.• Accelerated aggressive development schedules by as much as 50% through the successful introduction of offshore software development and QA resources.• Forged internal relationships between new business partners and existing IT organization to ensure alignment of business priorities and adherence to critical company processes for newly created division.• Improved relationships through direct client communication, including focus groups, conferences and onsite visits, earning significant gains as measured via client satisfaction surveys. • Sourced and managed offshore vendor relationships to support maintenance and new development activities across product portfolio resulting in >$500k annual savings in development costs.• Improved ‘Manager Effectiveness’ score by 125% in first year of managing the software development organization for IHS’ environment domain. Results are based on the direct feedback of a globally distributed organization through an anonymous internal ‘Colleague Engagement Survey’.

Managed development and maintenance for standards business unit supporting $300 million in revenue.• Program manager for migration of company’s flagship product within a matrixed IT organization to a new technology platform. Coordinated efforts between software development, QA, project management and IT operations to new Microsoft technology stack.• Stabilized project development activities for a project more than six months behind schedule through training and mentorship. Enabled group to leverage newly introduced development environment.• Managed migration activities of over 8,000 clients and 300,000 user accounts, including associated user content, to newly developed system with a 100% success rate in less than a six month period.• Integrated functionality and content from newly acquired security domain to existing intranet based content management system, securing annual revenue stream in excess of $10 million.• Awarded with IHS’ two highest forms of recognition for leadership and teamwork: Circle of Excellence and Team Leadership. Product granted an ‘Excellent Performance Rating’ by NASA Technical Standards group.