We make running a law firm easier. We provide SME law firms with a practice and case management cloud solution that streamlines time-consuming, repetitive legal tasks so you can maximise your time, drive long-term efficiencies and deliver a profitable, quality client service.

Responsible for GDS's Summit Product ensuring our product is forefront of the curve and we continue to deliver 1st class service to our partners. Working closely with the sales teams to ensure partners and audience are aligned, helping to drive revenue for the business through expand and new business, and overall responsibility for the delivery and production teams who ensure our summits are delivered to the highest standards.

Heading up the Sponsor Client Success Manager Team, serving as the main point of contact for all our partner solution providers for our European and North American summits, spanning 60 senior executive level virtual events across 12 different verticals. Providing bespoke support to our partners on the client journey from pre-summit, during the summit and post summit to ensure they receive the most value from their participation. Working in the heart of our summit division, working closely with multiple internal departments to ensure clients maximize the value of the summit through our platforms, data and virtual experience, providing an unrivalled, white-glove experience for our clients across North America and Europe.

Working closely with our Delegate Sales Executive team to manage and maintain the relationship GDS has with their delegates throughout the summit/showcase period. Working with the delegates to identify the challenges in their business and facilitate the meetings with key vendors and solution experts to help them achieve their objectives.

Following the acquisition of Itec Connect Limited by Xerox UK, continued working closely with the Sales and Marketing teams with new collateral and messaging during the pandemic. Ensuring our clients were educated in the offerings of the company for remote working, IT support and cloud services. Creating attendee lists for targeted webinars and involved in gathering post event data for the Marketing department. User of Hubspot and engaged in the online learning via the Hubspot Academy online accreditations. As a super user, was also heavily involved in the training of the new CRM system - ConnectWise and was responsible for the manual input of vital data to ensure correct pipeline was reflected by working closely with the account managers and technical pre sales team to ensure all information was inputted correctly. Was also responsible for training the teams and assisting them with any system difficulties.

1st point of contact between the Sales Team and the Marketing Department. Overseeing all collateral requirements, data for marketing campaigns, overseeing our sponsor relationships and execution of all company events. Responsible for the effective use of our CRM Systems, ensuring the sales teams were adhering to company procedure and GDPR policies. Executed the roll out of the new CRM system, Microsoft Dynamics, working closely with the development team to tailor the system to our business needs and responsible for writing the best practice user guide Was responsible for rolling the new process to all sales teams and daily management of the system to ensure our data was clean and worked closely with the Marketing department to effectively drive business through our CRM system.

Project Managing 4 company acquisitions and executing the rebrand and merger projects as Marketing Manager. Responsible for all client communications, PR and heavily involved in the design and creation of their new websites and ensuring our client retention remained at 99% following acquisitions. During a period of rapid growth for the company from £7 million to £20 million turnover, was responsible for managing our telesales team to drive new business. My role also focussed heavily on strengthening client relationships and aiding the sales team with new business engagement. Responsible for the organisation of all of our company events which supported local clubs and charities in all of the home cities of our offices. including St Luke's Hospice Tour de Moor, Bristol Dragon Boat Race, WESC Foundation Golf Day, Bristol Children's Hospital - Gromit sponsorship, Corporate events at Exeter Chiefs Rugby, Plymouth Raiders Basketball team, AFC Bournemouth, Bristol Rugby, Gloucester Cricket Club, Somerset Cricket Club as well as all of our corporate golf days and track days at Silverstone and BrandsHatch. My work with local charities earned a nomination for the Suzy Spirit Award from my co workers which saw me as a finalist, through the local charity work we performed as a company, we managed to raise £250,000 in 5 months for several charities in the area.