Bronwyn Carroll Email & Phone Number

Brisbane, Australia

*Maintaining relationships in the workplace by discussing areas of concern and ‘checking in’ with co workers.*Building rapport with clients and relevant companies to meet the needs and demands of the store and customers. *Educating fellow team members on products and how to style to recent fashion trends.*Displaying and rearranging stock to create mass appeal to customers.*Providing a safe and sterile environment to coworkers and customers by ensuring the cleanliness and hygiene meet Queensland health and safety standards.*Loss prevention and stock handling training to monitor levels of stock.*Facilitating team meetings.*Contributing and coordinating group tasks and investigating work status.

Brisbane, Australia

*Liaising with and reporting to Head office, Regional manager and Store manager in regards to store requirements (visual merchandising, repairs and floor planning).*Relationship maintenance with coworkers by 'checking in', facilitating discussion and training. *Ensuring the group tasks set by management are achieved by praising, disciplining, encouraging as well as providing informal counseling. *Meeting financial targets, Investigating variances and correcting POS discrepancies.*Unearthing client needs by facilitating discussion and rapport building to meet client needs and demands (i.e. products).*Providing product knowledge by utilizing training manuals.*Reviewing prices of items; separating sale items from full priced items; approving clearance items and displays; analyzing style trends.*Ensuring store hygiene by maintaining a clean and pleasant shopping experience.*Loss prevention strategies to avoid depleting levels of stock.*Constant up skilling and new knowledge by attending conferences, workshops and professional groups.*Contributing to group tasks for full effects.

Bachelor’S Degree, Counselling

Activities and Societies: Simulated counseling sessions and facilitated group counseling sessions

Diploma Of Counselling (Chc51712), Counselling, Advanced Standing

As a result of the Diploma of Counseling (CHC51712) micro and advanced counseling skills can be applied (with respect and caution).