Bronwyn Fleming

Bronwyn Fleming Email and Phone Number

Trade Lane Manager @ Innovative Staffing Solutions #ISS
gauteng, south africa
Bronwyn Fleming's Location
United Kingdom, United Kingdom
Bronwyn Fleming's Contact Details

Bronwyn Fleming work email

Bronwyn Fleming personal email

n/a
About Bronwyn Fleming

Principled, Focus, Dedicated.

Bronwyn Fleming's Current Company Details
Innovative Staffing Solutions #ISS

Innovative Staffing Solutions #Iss

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Trade Lane Manager
gauteng, south africa
Website:
innovativestaff.net
Employees:
11
Bronwyn Fleming Work Experience Details
  • Fabfreight Ltd Uk
    Trade Lane Manager
    Fabfreight Ltd Uk Feb 2023 - Present
  • Innovative Staffing Solutions #Iss
    Business Unit Manager
    Innovative Staffing Solutions #Iss Aug 2022 - Present
    Johannesburg Metropolitan Area
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  • Vault Republic
    Director
    Vault Republic Jan 2021 - Jun 2022
    Johannesburg
  • Dhl Express
    Head Of Customer Services South Africa
    Dhl Express Jul 2017 - Oct 2020
    South Africa
    Designs and develops the customer services strategy at country level within the limits of divisional customer’s services strategy to ensure that best-in-class services are provided to DPDHL customers.
  • Dhl Express Sub Saharan Africa
    Regional Key Account Manager
    Dhl Express Sub Saharan Africa Jun 2015 - Jun 2017
    Johannesburg Area, South Africa
    To improve customer satisfaction and drive high service quality through continuous operational improvement initiatives. Identifying service failures and implementing solutions for service recovery. Produce a high performing, motivated and driven team. Provide relevant support to the Multi National Customer Sales team to complement excellent service to DHL customers.
  • Dhl
    Regional Program Manager For Multi National Customers In Sub Saharan Africa
    Dhl Aug 2011 - May 2015
    Regional Office South Africa
    Ensure day to day management of Emerging Markets regional Multi National Customer projects and programs, and where required certain global projects or programs , driving the customer relationship and performance of regional solutions for MNC Customers in the Pre and After-Sales environment to increase customer loyalty and retention, as well as ensuring performance targets are met and exceeded.
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  • Dhl Worldwide Express
    Customer Care Manager, Dhl Express South Africa
    Dhl Worldwide Express Mar 2010 - Jul 2011
    Backline Retention Manager looking after Customer Care Team, Country Trace Advisors and the Priority Accounts team who are the main contact for product education, service delivery and revenue/value add responsibilities for our Key Accounts customers for South Africa.
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  • Kuehne + Nagel
    Order Management Specialist
    Kuehne + Nagel Jan 2009 - Feb 2010
    Edenvale
    To provide a regional and functional support in the areas of KN Login (Internal Track & Trace Solution Tools) Regional Super-User for KN Login and Order Management System (OMS) Customer base was high level multi-national corporate companies. E.g. ZF Lemforder, Woolworths, Toyota etc)
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  • Dhl
    Customer Service Support Executive For Sub Saharan Africa
    Dhl Jan 2008 - Dec 2008
    Johannesburg
    Provide functional support in the area of CS and Service points for the SSA Area with an aim to ensure that these functions provide customers with high quality service. contribute to long term maximization by developing the revenue generation and cost efficiency of these channels. (The CS function in EEMEA consists of CS, eCommerce and Service Points) Test and accept Customer Service and Service Point applications for the SSA region. Support the Country entities in deployment, implementation and exploitation of applications and skill based training.
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  • Dhl Express
    Country Tracing Supervisor
    Dhl Express May 2006 - Dec 2007
    Johannesburg
    To Supervise ongoing provision of exceptional service levels of all incoming After Sales contacts from all customers into the contact centre. To ensure the agents aim to improve first time resolution rate, tracking shipments and carrying out trace investigations to improve service recovery, minimize customer dissatisfaction.
  • Dhl
    Operational Business Development Executive At Didata
    Dhl Aug 2005 - Apr 2006
    Johannesburg Area, South Africa
    Effectively manage and support Dimension Data’s business model and requirements. To source and build on existing business within the customers site. To implement the specified customer solution and standard operating procedures on site at Dimension Data.
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  • Dhl
    Priority Accounts Advisor
    Dhl Oct 2003 - Jul 2005
    Johannesburg
    Provide a professional service to DHL’s Strategic Accounts through prompt, courteous and accurate call handling. Whilst maintaining and growing the existing customer base and maximising revenue opportunities by building customer loyalty.
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Bronwyn Fleming Skills

Solution Selling E Commerce Sales Process Supply Chain Optimization Program Facilitation Key Account Development Key Account Management International Sales Reporting And Analysis Sales Logistics International Logistics Customer Retention Warehousing 3pl Order Management Business Development Supply Chain Management Solution Implementation Operations Management Program Management Warehouse Management Transportation Transportation Management Training Customs Regulations Air Freight Freight Forwarding Solutions Design Contract Negotiation Management Ocean Supply Chain Freight Crm Reverse Logistics Logistics Management

Frequently Asked Questions about Bronwyn Fleming

What company does Bronwyn Fleming work for?

Bronwyn Fleming works for Innovative Staffing Solutions #iss

What is Bronwyn Fleming's role at the current company?

Bronwyn Fleming's current role is Trade Lane Manager.

What is Bronwyn Fleming's email address?

Bronwyn Fleming's email address is br****@****dhl.com

What skills is Bronwyn Fleming known for?

Bronwyn Fleming has skills like Solution Selling, E Commerce, Sales Process, Supply Chain Optimization, Program Facilitation, Key Account Development, Key Account Management, International Sales, Reporting And Analysis, Sales, Logistics, International Logistics.

Who are Bronwyn Fleming's colleagues?

Bronwyn Fleming's colleagues are Lynette Lubbe, Amorei Wolke-Henning, Erwin Junior Potgieter, Rejuan Van Rooyen, Johan Coetzer, Hardus Beukes, Heidi Britz.

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