With extensive experience in internal and external agency recruitment and professional services in a diverse range of sectors including legal, accounting, finance, logistics and medical, my expertise includes:► Design and implementation of major account management strategies and processes from both client and provider sides► Business improvement, process design and implementation► Increasing revenue through consulting services in staffing solutions, skills training, process improvements, bid management/ tender writing, performance management ► Lead Auditor in ISO 9001, 4801 and RCSA SDS, design documentation and implementation of quality management systems to comply with and certify to ISO requirements 9001, 4801 & IMS► Interim engagements as Business Development Manager and General Management I have delivered these as an external consultant through BJ&M Consulting and as an internal employee on short, medium and long term projects. BJ&M Consulting have a depth of experience, successfully devising programs specific to each client’s need. Our model allows us to call on a pool of generalist and subject matter experts.Specific services include:• Recruitment process design and implementation • Business Development, account management• Design and implementation of business improvement processes. • Staff retention, review and attachment strategies• Design and implementation of Quality Management Systems compliant to ISO 9001, 4801, 14001 & RCSA SDS• Bid management and tender writing• Employment related mediation services• QMS Auditing and internal auditing/ certification readiness services
Listed skills include Recruiting, Performance Management, Training, Management, and 37 others.