Brook Abbott Email & Phone Number

Phoenix, Arizona, United States

In my current role, I am responsible for Accounts Payable and Receivable functions, as well as processing a variety of items related to vendors and contracts and collaborating daily with all members of our Finance team on different tasks and assignments. Daily tasks include: creating and processing Cash Receipt Deposits; preparing, reviewing, and distributing claims and invoices for reimbursement; preparing and tracking contract routing, as well as managing a digital database and filing for all contracts. I provide administrative support and collaborate with my peers on a daily basis, as well as educate members of other divisions on policies and procedures related to payment and information handling under GAAP, MAS, and PCI Guidelines. This position requires me to utilize Microsoft Office Suite and extensive use of Excel for reporting and analysis, along with several systems used by the State of Arizona for financial reporting. Recently, I've been part of a team working on the creation of an internal contract routing application and have collaborated with our IT department on identifying processes and workflows, as well as developing training material for all staff and supervisors across divisions.

Within this organization, I attended workshops that are designed to improve professional and soft skills and was able to practice these skills by engaging in networking with corporate partners and my peers also in this organization. I participated in weekly Philanthropy Team activities such as volunteering at The Laurels of Athens and Passion Works for up to 3 hours each week. This opportunity in the Schey allowed me to make a positive impact on Athens community members.

At Target, I oversaw a total of 20 team members working as service advocates while I greeted guests, facilitated returns, and met guests’ and team members’ needs. The goal of these actions was to fulfill upper management's expectations for how the service portion of the store is operating, mostly gauged through measures of guest satisfaction. I also handled and processed all cash funds at close according to corporate policy. I had to follow procedures closely due to the potential risk that comes with tasks relating to money handling in the region I worked in. I trained up to 5 new team members to become service advocates, which resulted in new hires who were able to properly function as cashiers and service desk operators.

Athens, Ohio

In this role I managed up to 30 student workers each week and communicated with other student leaders and higher management regularly to ensure consistency in operations at each of the coffee shop locations. I directed the activities at 3 of the on-campus locations and was required to maintain the proper operational practices at each. Overall, at the Cafes, we sought to provide exceptional service to customers by promptly taking orders and delivering products while upholding cleanliness standards.

Hebron, Ohio

I led the activities of up to 8 workers at a time in one area of the restaurant where I had to delegate tasks and monitor food production while also addressing needs. This resulted in orders being delivered in a timely fashion which met or exceeded customer expectations. I also trained up to 15 new hires in various areas of the restaurant, teaching consistency in food production and service standards.

Bachelor'S Degree, Finance, Management And Strategic Leadership

Activities and Societies: Ralph and Luci Schey Sales Centre, Finance Management Association

Master Of Science - Ms, Finance