Brook Palmer, Csm

Brook Palmer, Csm Email and Phone Number

Account Specialist, F99 Division @ Cintas
Chapel Hill, NC, US
Brook Palmer, Csm's Location
Raleigh-Durham-Chapel Hill Area, United States
Brook Palmer, Csm's Contact Details

Brook Palmer, Csm work email

Brook Palmer, Csm personal email

n/a
About Brook Palmer, Csm

Collaboration is a key component in any business environment when working toward common goals. My management expertise and focus center around the technical component of implementation and operations enhancements. Pursuing the next best opportunity for customers.I'm a progressive leader striving for innovative solutions; to address those evolving business challenges. I enjoy working alongside my business peers to problem-solve cross-organizationally to support business metrics with integrity.I have worked in the field of telecommunications for the opportunity to advance technology to meet those customer demands around more capabilities, quicker response, and consolidating information, all while reducing costs. Having that holistic picture is where I bring value to an environment that is constantly evolving. My competencies and expertise include:-Team Management & Training -Cross-Functional Leadership-Project & Program Management-Portfolio Project Partnering-Change & Issue Management-Vendor Management Negotiation-Operational Planning and Excellence-Process Development and Improvements-Network Implementations & Migration (SW / HW)-Microsoft Office O365: Word, PowerPoint, Excel, Visio, Timeline.I'm highly motivated who's capable of producing and blending technical quality work. Effectively interfacing with all levels of management, both internally and externally is my fit.

Brook Palmer, Csm's Current Company Details
Cintas

Cintas

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Account Specialist, F99 Division
Chapel Hill, NC, US
Website:
cintas.com
Employees:
29076
Brook Palmer, Csm Work Experience Details
  • Cintas
    Account Specialist, F99 Division
    Cintas
    Chapel Hill, Nc, Us
  • The Ocean Group
    Real Estate Broker
    The Ocean Group Mar 2024 - Present
    Build lasting relationships with clients by providing exceptional service and personalized real estate solutions. My focus is to identify and capitalize on diverse opportunities to meet each client's distinct needs and objectives.
  • Self-Employed
    Logistics Program Manager
    Self-Employed Mar 2023 - Present
    Raleigh-Durham-Chapel Hill Area
    Jackson Consulting (Freelance), Raleigh, NC 2023 – Current Program Manager, Logistics Leveraging strategic planning and project management expertise to assist food distribution efforts for nonprofit organizations. My work focuses on optimizing supply chain processes, ensuring the timely and efficient delivery of essential goods to underserved communities.
  • Bandwidth Inc.
    Product Operation Manager
    Bandwidth Inc. Sep 2022 - Jan 2023
    Raleigh, North Carolina, United States
    Advocate for spreading messaging knowledge and worked both internally and externally with teams to support the messaging product. Continuously worked in an environment to help improve our processes by maintaining FAQs, release notes, and product documentation to deliver great customer and user experience.• Carrier Relations and Messaging Vendor Relations • Product Compliance (Regulatory Support and Policy Changes).• Internal communication with teams on traffic anomalies, fraud events, and traffic challenges.
  • T-Mobile
    Program Manager, Systems Design
    T-Mobile 2020 - Nov 2022
    United States
    Managed core network infrastructure development and deployment programs support within infrastructure network portfolio. Directed and streamline implementation of activities for highly complex projects and programs with broad scope, high impact, and strict implementation timelines; encompassed CapEx budgets exceeding $40M.• Conducted monthly status meetings with senior leadership to report on project progress and relay issues for devising mitigation strategies.• Supervised cross-functional teams and organized product delivery deadlines, increasing user experience and performance quality by over 15%.
  • Sprint Nextel Inc.
    Technical Program Manager
    Sprint Nextel Inc. 2013 - 2020
    Wake Forest, Nc
    Executed programs associated with Sprint 3G / 4G network for project management portfolio initiatives, encompassing Cisco and Juniper modifications. Contributed towards project management, process improvement, vendor management, provisioning, job aid development, and team training.• Led all aspects of project implementation roadmaps and milestones through scope definition, planning, risk assessment, scheduling, and post-go-live support, driving 5% efficiency in program delivery.• Coordinated with vendors and partnered across various engineering organizations to schedule projects and estimate costs, delivering all 16 projects within 10% of program budget.
  • Ericsson
    Program Manager, Manage Services
    Ericsson 2009 - 2013
    Led network infrastructure portfolio programs associated with Network Advantage contract. Collaborated across teams for implementing enhanced data and voice programs for production deployment. These projects encompassed Femtocell Infrastructure Services, Security Gateway, Voice Mail, and SAN / DBA projects under life cycles based on Prop-C guidelines.• Prepared detailed project scope documents based on business needs and client requirements, improving efficiency over program duration by 10%.• Collaborated with internal and external stakeholders for project requirement gathering to determine financial options, completing under 5% of budgeted requirements.
  • Sprint Nextel Inc.
    Program Manager, Operational Readiness
    Sprint Nextel Inc. 2006 - 2009
    Wake Forest, North Carolina, United States
    Oversaw high-level projects (~$1-2M budgets) implementing enhanced data and voice products. Programs included projects, such as Direct Connect (DC) features for Code-Division Multiple Access (CDMA) and dual-mode data devices IDen (3G / 4G). Managed network engineering and operations life cycle readiness.
  • Sprint Nextel Inc.
    Manager - Ntac
    Sprint Nextel Inc. 2004 - 2006
    Managed engineering team of 14 supporting Packet Data network and Nextel National Telecommunication network pertaining to CDMA, included resolving network-related issues and ensuring high network availability. Provided on-going team instruction, guidance, and mentoring.

Brook Palmer, Csm Skills

Telecommunications Cdma Wireless Lte 4g Vendor Management Ip Computer Network Operations Pmo Program Management Integration Cross Functional Team Leadership

Brook Palmer, Csm Education Details

Frequently Asked Questions about Brook Palmer, Csm

What company does Brook Palmer, Csm work for?

Brook Palmer, Csm works for Cintas

What is Brook Palmer, Csm's role at the current company?

Brook Palmer, Csm's current role is Account Specialist, F99 Division.

What is Brook Palmer, Csm's email address?

Brook Palmer, Csm's email address is br****@****int.com

What schools did Brook Palmer, Csm attend?

Brook Palmer, Csm attended James Madison University.

What skills is Brook Palmer, Csm known for?

Brook Palmer, Csm has skills like Telecommunications, Cdma, Wireless, Lte, 4g, Vendor Management, Ip, Computer Network Operations, Pmo, Program Management, Integration, Cross Functional Team Leadership.

Who are Brook Palmer, Csm's colleagues?

Brook Palmer, Csm's colleagues are Mike Bown, Blake Yorde, Melody Jones, Jessica Hammersley, Elizabeth Fremgen, Siegfried Cooper, Rudy Recendiz.

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