Brook Benson work email
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Brook Benson personal email
Benefits Analyst passionate about transforming complex data into actionable insights that drive organizational value. Known for identifying process inefficiencies and implementing innovative solutions that generate substantial cost savings while enhancing employee experience.Over 6 years of progressive experience in benefits management, I've successfully:• Led transformation from a paper-based to a digital benefits administration system• Recovered seven-figure amounts through systematic benefits invoice auditing• Scaled benefits program from 1,100 to 2,000+ participants• Maintained exceptional service levels while operating with 60% reduced staff capacity• Earned multiple awards for outstanding organizational contributions• Achieved PHR certification within one year of obtaining aPHRMy expertise spans benefits program design, healthcare analytics, vendor management, and process optimization. I excel at seeing the big picture while identifying the most efficient path to achieving objectives. My analytical mindset and strong attention to detail enable me to spot patterns and opportunities others might miss.Looking to connect with:• Benefits & HR professionals• Healthcare analytics specialists• Process improvement experts• Benefits technology innovators• HR transformation leadersSpecialties: Benefits Program Design & Management, Healthcare & Wellness Plan Administration, Benefits Invoice Reconciliation & Auditing, Vendor Management, Regulatory Compliance (ERISA, ACA, COBRA), Process Optimization, Data Analytics, Employee Benefits Communication, Cross-functional Team Leadership, Benefits Technology Implementation#BenefitsAnalysis #HRAnalytics #ProcessOptimization #HealthcareBenefits #HRTechnology
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Benefits Analyst IOrau Nov 2021 - Dec 2024Oak Ridge, Tn, UsManaged the daily activities of the company's comprehensive benefits programs, including health and welfare plans and wellness programs. Led the analysis of benefits utilization data, resulting in the implementation of incentivized wellness initiatives.• Collaborated with the Total Rewards Manager and our broker to design and implement cost-effective benefits programs, resulting in enhanced employee experience and increased employee satisfaction. • Partnered with vendors and community resources to expand benefit offerings, resulting in increased employee engagement and improved competitive positioning.• Worked with the Payroll team to ensure accurate processing of benefit payments, deductions, and contributions.• Assisted with annual benefit enrollment processes, including data validation and employee communications. -
Human Resources GeneralistOrau Nov 2021 - May 2022Oak Ridge, Tn, UsTasked with managing end-to-end benefits administration processes for 600+ employees and 1,500+ research fellows. Served as primary liaison between the participants and benefits providers while overseeing plan enrollments, terminations, and changes.• Managed comprehensive benefits administration for a combined population of approximately 2,100+ (600+ employees and 1,500+ research fellows) with 98.5% accuracy in enrollment processing.• Resolved 95% of benefits inquiries within 24 hours through enhanced communication protocols, serving as the primary point of contact for all workforce benefit matters. • Recorded leave of absence in HRIS/Payroll system and documented in inquiry management system for audit and tracking purposes.• FMLA Coordinator.
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Human Resources Assistant IiiOrau May 2018 - Dec 2021Oak Ridge, Tn, UsLed administration of non-employee benefit offerings for 1,300+ participants. Oversaw wellness program management, medical records administration, and compliance monitoring while supporting multiple HR functions.• Administered benefits programs for 1,300+ Research Fellows, maintaining 99.9% record accuracy while reducing processing time by 40%.• Launched a new incentivized wellness initiative, achieving a 45% increase in participation rates and 85% satisfaction score, resulting in improved employee engagement metrics.• Fully owned and managed leave of absence processing, including verifying each leave of absence request for eligibility.• Interim FMLA Coordinator.
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Human Resources Assistant IiOrau May 2018 - Mar 2019Oak Ridge, Tn, UsOversaw benefits administration for 1,100+ Research Fellows participants while managing wellness initiatives and maintaining confidential medical records. Supported various HR departments, including Records, Occupational Health, and HRIS.• Managed benefits for 1,100+ participants while maintaining 100% compliance with regulations and federal guidelines.• Implemented a digital record-keeping system, reducing paper usage by 70% and improving accessibility across multiple departments. • Supported payroll audit process as it applies to the benefit premiums for the non-employee population.
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Program SpecialistOrau Jan 2017 - May 2018Oak Ridge, Tn, UsManaged multiple DOE Research Fellowship educational appointment programs through ORISE, including HASLAM Scholars, HERE, NFUSS, etc. Established program procedures, developed strategic partnerships, and drove nationwide recruitment efforts.• Expanded program applicant pool from a projected 200 to 2,000+ through strategic marketing initiatives and nationwide outreach.• Developed partnerships with 15+ organizations, expanding program opportunities by 200% while maintaining program quality standards.
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Administrative Pool TempOrau Jul 2016 - Dec 2016Oak Ridge, Tn, Us• Provided administrative support to various departments to supplement any staffing shortages.• Demonstrated flexibility and adaptability to seamlessly transition between departments and tasks, providing invaluable support wherever needed.• Self-motivated, with a strong sense of personal responsibility.
Brook Benson Skills
Brook Benson Education Details
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East Tennessee State UniversityGeneral Studies - Business -
Roane State Community CollegeGeneral Studies
Frequently Asked Questions about Brook Benson
What is Brook Benson's role at the current company?
Brook Benson's current role is PHR-Certified Benefits & HR Analytics Specialist | Benefits Program Design & Management | Process Optimization Expert | Recovered 7-Figures Through Strategic Analysis & Auditing of Benefit Vendor Invoicing.
What is Brook Benson's email address?
Brook Benson's email address is br****@****se.orau
What schools did Brook Benson attend?
Brook Benson attended East Tennessee State University, Roane State Community College.
What are some of Brook Benson's interests?
Brook Benson has interest in Children, Civil Rights And Social Action, Environment, Education, Disaster And Humanitarian Relief, Human Rights, Animal Welfare, Arts And Culture, Health.
What skills is Brook Benson known for?
Brook Benson has skills like Customer Service, Microsoft Office, Microsoft Word, Microsoft Excel, Time Management, Marketing, Outlook, Data Entry, Powerpoint, Sharepoint, Logistics Management, Scheduling.
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