Engaging teams to be active in our local communities in partnership with Apple’s Global Volunteer Program.We look for and partner with the organizations that inspire our teams and our communities, to create relationships supporting those passions and causes.

• Responsible for the day to day operations of the store experience.• Lead through change within one of the most innovative organizations of the world.• Develop and maintain the cultural community of the employee experience.• Currently responsible for service related aspect of the customer journey.• Mitigate challenges in our physical location related to both team and customer experience and safety.• Developing tomorrows leaders, today.• Leading multiple teams in a dynamic landscape, in both direct and indirect capacities.

• Developed and managed client base in Lehigh Valley, Chicago, and Portland markets.• Representing Apple to retail community customers of all sizes and in all sectors.• Innovated and Piloted internal programs to improve the experience of our customers and our teams.• Trained and inspired teams around Apple in Business as a service of our stores, both Brick and Mortar and Online.• Led teams through problem solving both client and internal challenges to customer experience and how to beat leverage Apple’s Technology and Resources.• Collaborated with national and international accounts across Apple Stores and throughout client organizations.• Grew, Trained, and Lead, teams of diverse backgrounds and cross-functional responsibilities.