Brook Doty, M.Ed Email & Phone Number

Vienna, Virginia, Us

Senior Account Manager for customers deploying the ARES Avert C2 Security Platform. Primarily deployed at Seaports. Also, Project Manager for $MM Design-Build Contract to replace Security Computer System at a U.S. Based Nuclear Power Plant.

<>Services Provided-Serve as Owner's project manager and/or representative for security services and solutions contracts-Manage Physical Security Threat Risk Vulnerability Assessments-Develop prioritized menus for product, projects and program changes needed to address risks-Assist Owner's development of specifications for security services and solutions contracts-Develop new or updated Security Operating Policy and Procedures (SOP)-Provide physical security training

Vienna, Va, Us

Director of Operations served as a member of the Company’s Executive Management Team (EMT) and reported directly to CEO. Worked closely with Regional Operations Managers to develop, implement, and manage all processes for product acquisition and service delivery by Vidsys teams for customers worldwide. Also served as Operations Manager for North America, South America, and Asia Pacific Regions, managing 2-5 Program/Project Managers and their respective Field Engineering teams. Emphasis was on making the company more customer and data driven; and improving the operational processes, procedures, and policies needed to support the organization's vision, mission, and values. Worked with other members of EMT to develop, budget, plan and implement short- and long-term strategies and initiatives to achieve desired outcomes. Responsibility for customer experience, monitoring quality, supervising, hiring, training employees and customers; and developing program budgets. Implemented and maintained an enterprise customer project and support database tool using QuickBase® software. Worked closely with other departments (HR, Finance, Sales, Marketing, Product Design, Engineering) to improve communication and coordinate and improve effectiveness and efficiency of product and support services.Also responsible for managing follow-on sale of products and services to existing customer base. Great emphasis was placed on listening to customers, getting detailed system and program requirements right to improve chances for better performance and customer delight.Regular periodic calls and visits monitored customer preferences and focused follow-on sales efforts. Wrote and reviewed product and services sales proposals, estimated costs; recommended profit margins and discounts, and documented sales management activity using Salesforce® CRM Customer Relationship Management Software.

Vienna, Va, Us

Managed customer deployments of the Vidsys Converged Security Information Management (CSIM) software solution (formerly PSIM) including: project planning, design, deployment, configuration, testing, quality, and training for customers and partners in Western North America and Asia Pacific Regions.Responsible for delivery of projects sold by the Corporate Sales Staff to new customers. Also responsible for Account Management and follow-on sales for existing accounts after initial acceptance. This included regular periodic calls and visits with existing customers to deliver sales and marketing campaign materials and discuss and price emerging needs and upgrades. Also Included handling customer inquiries and complaints and advocating timely solutions internally with Customer Service and Engineering. All account management and follow-up activities were documented and tracked in SalesForce® CRM; Microsoft Project®; Quickbase®; Box.com shared files; and Microsoft Office Suite®.Most importantly, this was accomplished by personally building long-term trust relationships and staying close to the success and needs of customers. This was leveraged by helping regional and local program account managers and their teams do the same.

Reston, Va, Us

Program and Sr. Project Manager – Over 20 years of experience as a Program and Project Manager.Senior project manager for security system engineering design, development of public bid documents, and program management for critical infrastructure security enhancement projects. Systems included: fencing, lighting, perimeter intrusion detection, gates, vehicle barriers, and access control; enhanced communication; radar, sonar, camera surveillance systems, infrared, and motion analytics; command & control (C2) systems; and fusion center information sharing, data exchange, and IT infrastructure.• Project Management Institute (PMI) previously certified Project Management Professional (PMP) (expired) 2019• Expertise managing security system design projects.• Expertise managing command, control, communication, computers, and intelligence (C4I) projects.• Expertise managing intelligence fusion center information sharing and data exchange projects.• Expertise managing security construction and maintenance projects• State Intelligence Fusion Center IT Systems Program Management• Energy Company Physical Security Consulting• Critical Infrastructure Physical Security System DesignDuties also included direct communication with customers regarding their security and emergency management needs; development of project requirements; drafting and editing sales and bid proposals, and delivery for competitive bid oral presentations; and building report with existing to customers to understand and meet their ongoing needs. Used Microsoft Office suite, Visio, and MS Project extensively. Emphasis was on development, editing, and refinement of bid proposals using SAIC formal Bid and Proposal Development Process; providing primary subject matter expertise on security system capabilities and on the project planning, scheduling, and delivery processes.

Provided Sales Team technical support for projects building National Incident Management System (NIMS) compliant data fusion environments that allowed public safety, medical, and homeland security agencies to seamlessly combine and manage their data resources. Served as a technology adviser to both prospective customers and representatives of currently assigned client accounts. Focused on understanding customer requirements, determining the best solutions and effectively communicating the value proposition of those solutions with emphasis on developing and maintaining long-term customer relationships.Projects provided a rapid, scalable , effective, and affordable way to enable the immediate sharing, integration, and/or aggregation of an organization’s data assets, regardless of platform, vendor, or location. Approach used industry standard and well-accepted tools and approaches for securely handling information sharing initiatives, including the National Information Exchange Model (NIEM), Global Justice XML Data Model (GJXDM), the Department of Homeland Security (DHS) Geo-spatial Data Model (GDM), Critical Infrastructure Protection (CIP), and the Common Terrorism Information Sharing Standards (CTISS), which support the Office of the Director of National Intelligence (ODNI) Information Sharing Environment (ISE) initiative.Duties included supporting the Sales staff in development and presentation of sales and marketing materials for Customers and Prospective customers. Direct communication with customers regarding their security and emergency management needs; development of project requirements; drafting and editing sales and bid proposals, and delivery for competitive bid oral presentations. Prospecting for new customers; initial contact & consultation; as well as building report with existing to customers to understand and meet their ongoing needs. Used Microsoft Office suite extensively.

Pasadena, Ca, Us

Security and Emergency Management Professional - Supervised homeland security and force protection projects. Experience performing audits, investigations, and compliance assessments. Used quality and statistical methodologies to enhance reliability of physical security management systems and industrial control systems. • ASIS Certified Protection Professional (CPP) (now expired)• ASIS Certified Physical Security Professional (PSP) (now expired)• Certified in Homeland Security – Level Five (CHS-V) by the American Board for Certification in Homeland Security (now expired)• Formal training in identification, preparedness, and response for Weapons of Mass Destruction (WMD) - Chemical, Biological, Radiological, Nuclear, and Explosive (CBRNE)• OSHA 40 Hour HAZWOPER Certification (now expired)• ALPHA Certified Threat, Vulnerability, Risk AssessmentDuties also included development and presentation of sales and marketing materials for Customers and Prospective customers. Direct communication with customers regarding their security and emergency management needs; development of project requirements; drafting and editing sales and bid proposals, and delivery for competitive bid oral presentations. Prospecting for new customers; initial contact & consultation; as well as building report with existing to customers to understand and meet their ongoing needs. Used Microsoft Office suite and SalesForce CRM.

San Diego, Ca, Us

Facilitated and conducted physical, organizational, and project risk assessments with associated risk management planning and implementation including: o Characterizing the Environmento Prioritizing Assetso Assessing Threat Agentso Identifying Vulnerabilitieso Quantifying /Qualifying Risko Characterizing Exposureo Recommending Safeguards /Cost-Benefit Analysiso Monitoring and measuring the effectiveness of safeguards over time.• Port Security Engineering Support • Port Security Compliance Auditing• Business Continuity, Continuity of Operations, Continuity of Government, Capabilities Based Planning, WMD Response

San Marcos, Ca, Us

Teaching Human Resource Development - Performance Management classes in the Human Resources Certificate program at CSUSM.

San Diego, Ca, Us

Teaching Human Resource Development; Performance Management; and Workforce Training and Development classes in the Human Resources Certificate Program at SDSU.

Adjunct Faculty for the Quality Systems Masters Degree Program. Primarily Project Management courses for NGS.

San Diego, Ca, Us

Program Manager for the City’s award-winning Optimization Program (now Performance & Analytics Department (PandA)). This is the City’s internal consulting team with a Mission and Vision to challenge the status quo and to exceed expectations by partnering with other City Department Managers.Internal Business Consultant – Organization Development (OD) and Change Management Practitioner working as internal business consultant and executive coach at City of San Diego. Applied OD and change management principles and practices to implement transformational change; and used six sigma & quality management tools for incremental improvement activities. Typical interventions related to enhancing workforce productivity & satisfaction; product/service design, production, and delivery; support and customer service; downsizing and outsourcing; organizational change management; conflict in the workplace; and partner & supplier relationship management. Related experience includes:• US Coast Guard Certified Quality Performance Consultant • Baldrige Examiner for State of Hawaii and State of California• Six Sigma Black Belt (SSBB) certified by University of California San Diego• Organization Effectiveness Specialist• Optimization Program Manager• Six Sigma Projects to Improve Reliability of Industrial Control Systems (ICS)

Washington, Dc, Us

Seasoned professional with experience developing, deploying, and implementing strategic and tactical plans for organizations and mission critical operations. Experience making strategy actionable by creating and maintaining strategy maps and balanced scorecards for organizations and programs. Contingency planner for US Coast Guard creating and exercising continuity of operation, emergency response, operation, and disaster recovery policies, plans and procedures. Developed and implemented Concept of Operations (CONOPS) plans (IEEE Standard 1362-1998)• Graduate of US Naval War College (Strategy and Policy) • Graduate of the US Coast Guard Command and Staff College (Crisis, Contingency, and Continuity Planning)• Graduate of Disaster Recovery Institute International (DRII) Business Continuity Planning • Formal training and experience in the development and use of strategy maps and balanced scorecards.Maritime law enforcement and littoral warfare officer enforcing inter-modal transportation security and conducting port security threat, vulnerability, risk assessments. Managed emergency operation centers, developed policies and procedures, trained staff in ICS (Incident Command System), conducted readiness drills and exercises.

Washington, Dc, Us

Leader - A veteran of the U.S. Navy and U.S. Coast Guard with more than 20 years of leadership and management experience related to inter-modal transportation security; critical infrastructure & key resource protection; and command, control, & communication center IT and information systems integration. This included service aboard US Submarines in the Navy, multiple Coast Guard assignments as Commanding Officer, Operations Officer, & Program Manager; including two years in Spain; three years in Japan, and an assignment to provide support at the White House in Washington DC.• Formal Coast Guard Leadership and Management training and experience• Officer Candidate School, Yorktown, VA• Officer-in-Charge, Coast Guard Ceremonial Honor Guard, Washington, DC• Commanding Officer, Loran-C Transmitting Station, Estartit, Spain• Coordinator of Chain Operations, US & Canadian W. Coast Chains, CA• Coordinator of Chain Operations, MW Pacific and Korean Chains, Tokyo, Japan• Commanding Officer, Electronic Support Unit, Honolulu, Hawaii• Senior Port Security Liaison (Littoral Warfare, Port Security, and Harbor Defense) to Commander of U.S. Forces in the Pacific (CINCPAC), Honolulu, HI• Chief of Readiness, 14 District Staff, Honolulu, Hawaii

Washington, Dc, Us

Experience as a Trainer, Facilitator, & Curriculum Designer. Related Experience includes: • Instructor training and experience from US Navy• Curriculum Development training (ISD) and experience from US Navy• Master Training Specialist Designation from US NavyPost Navy related Training includes:• Group Facilitator training and experience from US Coast Guard• Performance Consultant training and experience from US Coast Guard• Franklin-Covey Facilitator Certification for 7-Habits and Time Management• Trainer /Facilitator Certification from City of San Diego • Experience as Adjunct Professor at San Diego State Univ. (Performance Management)• Experience as Adjunct Professor at Cal State San Marcos Univ. (Performance Management)• Experience as Adjunct Professor at National Graduate School. (Quality /Project Management)• Bachelor of Science Degree in Vocational /Technical Education from Southern Illinois University• Master of Science Degree in Education from Troy University

Washington, Dc, Us

Responsible for the operation and maintenance of electrical systems for submarine nuclear propulsion plants. Maintain the safe operation of nuclear propulsion plants in accordance with sound engineering practices and governing directives. Supervise the performance of maintenance and operation of auxiliary electrical components and equipment to ensure the safe operation of the nuclear powered submarine. Responsible for the operation of a ship’s electrical power generation and distribution systems, lighting systems, electrical equipment and electrical appliances. The duties include installation, operation, adjustment, routine maintenance, inspection, test and repair of electrical equipment.

Master Of Science (M.Ed.), Educational Leadership

Graduate Studies, Business Administration And Management

Graduate Studies, Computer And Information Systems

Bachelor Of Science (B.S.), Occupational Education

Associate Of Arts (A.A.), General Studies

Specialized Certificate, Six Sigma Black Belt