•Maintain high-end clientele through networking, referrals, and exceptional service, driving repeat business and retention •Boost store revenue and sales targets through expert product knowledge, upselling, and cross-selling •Stay current on market trends, competitor activities, and customer preferences to adjust sales strategies and meet client needs •Manage and process client orders, ensuring accuracy and timely delivery to meet customer expectations

•Collaborated with professionals to flourish vendor partnerships and lead a large volunteer team for the 124th U.S. Open Merchandise compound in Pinehurst, NC•Executed customer service in golf hospitality, including personalized attention and merchandise management, ensuring a premium guest experience •Designed and maintain visually appealing displays for new products, seasonal items, and promotions •Analyzed consumer behavior/post-event merchandise sales and streamlined inventory finalization procedures

•Collaborated with professionals to flourish vendor partnerships and lead a large volunteer team for the 123rd U.S. Open Merchandise compound in Los Angeles, CA•Executed customer service in golf hospitality, including personalized attention and merchandise management, ensuring a premium guest experience •Designed and maintain visually appealing displays for new products, seasonal items, and promotions •Analyzed consumer behavior/post-event merchandise sales and streamlined inventory finalization procedures

• Drove a 298% increase in ticket sales through targeted promotional campaigns within the Ohio State community, focusing on digital outreach and relationship-building strategies• Developed and implemented discount strategies for key client groups, effectively broadening event reach and boosting engagement with new customers

•Maintained high standards of customer service while bartending and serving in a bar area of a busy, fast-paced restaurant on a county golf course•Organized and served large events weekly for 200+ guests indoors and outdoors•Collaborated with course colleagues to set up and prepare for golf outings