Brooke Beney Email & Phone Number

Canada

Brantford, Ontario, Canada

Successfully met recruitment targets at 11 divisions across Ontario by utilizing an internal applicant tracking system, understanding the needs of each division and successfully matching applicants during the pre-screening process. Quick to build rapport with division managers, applicants and colleagues alike. Demonstrated professionalism while building mutually beneficial partnerships within the employment services sector. Proficiently uses Microsoft 365 including excel, outlook, bookings, word.

Hamilton, Burlington And Area

Managed the day to day operations of the company including staffing, scheduling, invoicing and contract negotiations between clients and BHC. Successfully had year over year growth by building and sustaining mutually beneficial referral partners within the healthcare community. Managed and built upon client/referral partner relationships by building an effective CRM system and through meaningful and consistent communication that ensured quality care and customer satisfaction. Proficiently used Google Suite, Quickbooks, and Point Click Care.

Burlington, Ontario, Canada

Demonstrated excellent customer service by pleasantly greeting customers, providing accurate responses and information regarding their inquiries for service, and going above and beyond to ensure customer satisfaction.Able to efficiently and accurately set up and troubleshoot phone, internet, and cable services using Cogeco's internal computer software.Met sales targets on a regular basis, and completed tasks on time and with attention to detail such as reviewing and counting inventory, setting up services for new and existing customers, and tracking sales.Was a valued team member of the storefront sales team and was willing to pick up hours on call when required.

Student Recreation Therapist on Acute Psychiatry floor for 8 months.

Business/Corporate Communications

Business Communications Course

Recreation And Leisure Services, Therapeutic Recreation

- A student with a focus on recreation therapy. Over 300 practicum hours within the field. Award winner.