As a Technical Office Manager at TRSS Reaction (PTY) LTD since November 2020, I manage the daily operations of the office and a team of technicians who provide reactive and preventive maintenance services for various clients. I have over two years of experience in this role, where I have demonstrated my skills in office administration, communication, and customer service.I have initiated and implemented several strategic initiatives that have improved the business performance and efficiency of the company, such as generating and consolidating multiple invoices and statements, securing new business opportunities, and creating monthly reports. I have also gained experience in the travel industry, where I worked as a processor and a front desk receptionist, booking flights, accommodations, and quotations, and handling queries and requests from clients. I am proficient in data entry, multi-line phone operation, reporting, and electronic filing. I enjoy working collaboratively with my team and other stakeholders, as well as learning new developments in my field. I am eager to contribute my skills and experience to your organization and help you achieve your goals.