Brooke Danthine

Brooke Danthine Email and Phone Number

Consultant @ Customer Analytics Italia
Lausanne, VD, CH
Brooke Danthine's Location
Lausanne, Vaud, Switzerland, Switzerland
About Brooke Danthine

After gaining valuable insights and hands-on experience in local entrepreneurship, I'm excited to bring my global business expertise back into the corporate world to tackle complex, cross-functional challenges. In parallel, I'm working on my Executive MBA, with completion planned in September 2025.With a broad background in business and IT, I’m a versatile leader who enjoys driving change through collaboration. My experience spans B2C, communications, strategy, systems, and project management across sectors like FMCG, R&D, telecoms, IT, and government, both in the U.S. and Switzerland.Key Areas: Transformation | Strategy & Planning | Project Management | Governance | Customer Care | Digital Care | Corporate Website | Global Internal Communications | eCommerce & Performance Analytics | Large-scale Events | R&D | Entrepreneurship

Brooke Danthine's Current Company Details
Customer Analytics Italia

Customer Analytics Italia

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Consultant
Lausanne, VD, CH
Website:
customeranalytics.it
Employees:
21
Brooke Danthine Work Experience Details
  • Customer Analytics Italia
    Consultant
    Customer Analytics Italia
    Lausanne, Vd, Ch
    View
  • Customer Analytics Italia
    Project Manager
    Customer Analytics Italia Oct 2024 - Present
    Lausanne, Vaud, Switzerland
    Customer Analytics Italia is a boutique consulting firm. We upgrade the customer experience of your clients while optimizing cost and improving sales.
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  • Happy Dog Day Spa
    Co-Owner & Director
    Happy Dog Day Spa Aug 2021 - Jun 2024
    Lausanne, Vaud, Switzerland
    Manage operations, customer relations, and communication for a high-end chain of pet grooming salons and boutiques in the Lake Geneva region. Additional focus on standards compliance and continuous improvement.
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  • Philip Morris International
    Head Of Ecommerce Performance & Governance
    Philip Morris International Sep 2019 - Jul 2021
    Switzerland
    Enhance and automate global IQOS.com reporting by designing & implementing governance practices, aligning global KPIs, building automatic data feeds from a complex ecosystem of backend systems, and implementing performance reviews to enhance decision-making. Grow support across the organization to protect projects & funds, and lead cross-functional teams from Consumer, Enterprise Data, and IT in order to execute the vision.
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  • Philip Morris International
    Manager Digital Care In Customer Care, Iqos Stores & Care
    Philip Morris International Nov 2017 - Aug 2019
    Lausanne Area, Switzerland
    As business owner, design and deploy Customer Care capabilities to increase our digital and self-service footprint across our websites and at our Contact Service Centers, with the aim to better serve our global consumers anytime, anywhere. Work with IT professionals using Agile / JIRA.
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  • Philip Morris International
    Manager Global Internal Communications
    Philip Morris International Jan 2015 - Oct 2017
    Deliver internal & transformation communications for a global audience to create employee understanding, alignment, and engagement. Launch & evolve the new corporate website with a focus on designing a smoke-free future and the science behind our new products.
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  • Philip Morris International
    Manager Is Strategy & Communications
    Philip Morris International Feb 2012 - Dec 2014
    Switzerland
    Support the office of the CIO by developing and implementing internal communications programs for the IS/IT organization, with a focus on transformation comms. Lead PMI's global project management methodology program. Develop Board-level presentations and storylines.
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  • Philip Morris International
    Program Manager, R&D
    Philip Morris International Sep 2008 - Jan 2012
    Switzerland
    Work closely with Research & Development to support Program & Portfolio management across a variety of product innovation projects that touch on areas of electronics, production, safety, combustion, clinical & non-clinical trials
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  • Philip Morris International
    Manager Business Support, Duty Free Europe
    Philip Morris International Aug 2007 - Aug 2008
    Switzerland
    Lead the back-office team for Duty Free Europe, supporting staff in the markets as well as key accounts & distributors. Propose budgets, forecast sales and production quantities, and develop storylines for Senior Management communications.
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  • Philip Morris International
    Business Analyst
    Philip Morris International May 2003 - Jul 2008
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  • American Management Systems
    Analyst & Rollout Coordinator
    American Management Systems Aug 2001 - Apr 2003
    Switzerland
    Ramp up an in-house Systems Testing Center & develop the capabilities and processes for multi-day technical rollout procedures for the client Sunrise (Telecom)
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  • American Management Systems
    It Business Analyst
    American Management Systems Aug 2000 - Jul 2001
    United States
    Work with state tax departments to develop systems requirements (Kentucky, Virginia)
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  • Lawrence Livermore National Laboratory
    Internships (Computer Science)
    Lawrence Livermore National Laboratory May 1997 - Aug 1999
    Livermore, California
    As an Intern during school breaks throughout my Purdue education, I focused on solving complex computations through parallel processing and visualizing simulations
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Brooke Danthine Education Details

Frequently Asked Questions about Brooke Danthine

What company does Brooke Danthine work for?

Brooke Danthine works for Customer Analytics Italia

What is Brooke Danthine's role at the current company?

Brooke Danthine's current role is Consultant.

What schools did Brooke Danthine attend?

Brooke Danthine attended Quantic School Of Business And Technology, Purdue University, Indiana Academy For Science, Mathematics, And Humanities.

Who are Brooke Danthine's colleagues?

Brooke Danthine's colleagues are Matteo Marchiori, Daniele Casuccio, Gianpaolo Frisone, Davide Bagnolati, Luca Crisanti, Antonia Fiore.

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