Brooke Gardiner Email and Phone Number

• Worked closely with the owner to develop and execute a trade show marketing strategy for Tricked Out Bricks.• Successfully managed and directed the redesign of the TrickedOutBricks.com E-Commerce platform. Developed and implemented the company’s Return Policy, Shipping Policy, and FAQ using historical sales data and customer feedback. • Proactively took over many small projects such as component parts sourcing, trade show prep work, product research and customer outreach. •… Show more • Worked closely with the owner to develop and execute a trade show marketing strategy for Tricked Out Bricks.• Successfully managed and directed the redesign of the TrickedOutBricks.com E-Commerce platform. Developed and implemented the company’s Return Policy, Shipping Policy, and FAQ using historical sales data and customer feedback. • Proactively took over many small projects such as component parts sourcing, trade show prep work, product research and customer outreach. • Organized company data, inventory, research data, and team tasks using Excel and Google Sheets. Show less

• Proactively identified, developed, and delivered a tracking and reporting solution to the Product Engineering and Packaging Engineering Document Control teams and supervisors, which increased process transparency, bottleneck identification, and provided accurate daily and weekly task progress reports, resulting in overall improvements of interdepartmental communication and process throughput • Analyzed engineering drawings and specifications, of both new and archived products, to… Show more • Proactively identified, developed, and delivered a tracking and reporting solution to the Product Engineering and Packaging Engineering Document Control teams and supervisors, which increased process transparency, bottleneck identification, and provided accurate daily and weekly task progress reports, resulting in overall improvements of interdepartmental communication and process throughput • Analyzed engineering drawings and specifications, of both new and archived products, to determine the technical and practical packaging needs. Utilized Oracle and Master Control software programs to enter packaging information which streamlined future manufacturing and packaging needs, resulting in saved time and money. • Promoted to Document Approver for the team after 2 months because of my business acumen, attention to detail, and ability to quickly identify and solve problems. Looked over each task in Oracle and Master Control to make sure they were completed and formatted correctly. Show less

• Provided individual and group coaching to undergraduate students multiple times a week. Focused specifically on educating and troubleshooting student assignments in RapidMiner Studio and Microsoft PowerBI applications• Helped students better understand complex analytics concepts enabling them to achieve higher scores• Created a new Data Visualization module in Microsoft Power BI for multiple department professors to use in their MIS 3300 classes

• Created customized financial and operational reports which streamlined the management team’s monthly and year-end reviews • Provided data support to multiple departments by creating customized reports à la Carte • Designed and created the New Product Launch Report for in-house Clothing Design Team which streamlined current and future production and product launch planning

• Promoted to the inventory auditing team, working directly with the store’s auditing manager to ensure all store renovations were completed and fixtures were properly assembled with correct placement of merchandise• Selected as a service ambassador and received special recognition by customers and management for exemplary customer service• Member of the remodel team with responsibility for disassembly and assembly of fixtures, merchandise relocation, and inventory tracking

• Oversaw employees and operations of multiple concession locations in the park• Responsible for ensuring all service-related issues were successfully resolved• Assisted and trained concession team members and led daily close-out procedures for all stations throughout park