Brooke Adkins Email & Phone Number

Responsible for partnering with our clients and providing digital resources and services.We support interactive, creative and digital marketing initiatives for clients ranging from digital marketing agencies to Fortune 500 companies by supplying skilled design, development, functional and marketing technology resources. As the digital technology-focused.

-Performed business to business sales for dedicated AT&T fiber lines.-Carried out lead prospecting to build up my clientele.-Managed the installation process from beginning to end.-Ensured customer satisfaction by trouble shooting during the installation and by performing follow up calls.

-Oversaw the inside sales team, their metrics, and business processes. -Created all training manuals, pitches and processes for the inside sales team. -Responsible for hiring, onboarding and training all new hires. -Grew sales 30%+ year over year, leading the team to achieve #1 partner for AT&T Connected Communities. -Conducted monthly reviews of each.

Mobile, AL

Provide technical support for Registroid point of sale users by answering support-line phone calls, handling support tickets, and assisting customers via live chat. Gather excess information from users to determine how to efficiently resolve problems and provide step-by-step solutions. Perform rigorous testing of customer-specific issues as well as testing.

Saraland, AL

Team member in a fast-paced work environment, whose responsibility was to serve customers quickly and efficiently. Also responsible for daily duties such as cleaning, money handling, cash deposits, inventory, and creating and designing marketing materials. Often looked to when dealing with positive or negative customer criticism.

Birmingham, AL

Assisted with the workload delegated by the Executive Internet Coordinator. Captured digital photos for the company’s web site marketing team and for the overall database. Managed the Student Life daily webcast and the location-specific website for traveling teams. Served as a representative for the company with many different media organizations and.