Brooke Guffey Email & Phone Number

Fayetteville, Arkansas

I have many responsibilities and I have never enjoyed a job more.I assist in developing the Transportation, Logistics Services and Sales departments of CaseStack by providing support to internal and external team members, developing reporting metrics and managing carrier relations. I do this by developing comprehensive reports on service provider.

Lowell, AR

• Controls and directs multiple market area’s daily capacity, velocity, and expenses for Truckload division.
• Balances utilization with profit while maintaining service levels.
• Consistently in the top ten on department scorecard in 2016.
• Negotiate rates with other divisions and independent contractors daily.
• Assist OSM’s in training new Area Service Managers and Interns

Lowell, AR

• Accountable for execution and service levels of multiple multi-million-dollar accounts.
• Achieved 100% service ratings for two top ten customers.
• Managed Intermodal Dray in multiple market areas at once.
• Assisted manager with group scheduling and weekly KPI’s.

Lowell, AR

Dispatching, scheduling and resolving problems for Truckload/Van drivers. While in this position I worked with OTR drivers and also moved into regional dispatch. This position requires anger management techniques, intensive map reading, and trip planning skills as well as customer service for internal and external customers.

Oglesby, IL

• Began in dispatch, promoted to general manager over two tanker terminals grossing more than three million dollars in sales. Complete ownership of a 24/7 slip-seat operation. Drove sales by focusing on customer service.
• Launched a safety program which improved driver retention, participation and lowered workman’s comp injuries 30%.
• Implemented and trained maintenance personnel on a new computerized system tracking parts, inventory, and… Show more Began in dispatch, promoted to general manager over two tanker terminals grossing more than three.
• Implemented and trained maintenance personnel on a new computerized system tracking parts, inventory, and labor.
• Instrumental in collecting a 36K debt through analysis, documentation and face-to-face meetings with the customer. Show less

Naperville, IL

I worked as Account Payable clerk for the majority of my time here and then also assisted as the interim Account Receivable clerk as well when the employee left suddenly. Managed over 300 accounts as Payables Clerk for a busy incentive program distribution company. Other duties included managing all shipments inbound and outbound and office inventory.

Mason, MI