Brooke Heider Email and Phone Number

• Self-employed, offering relaxation/stress reduction (Swedish) massage, chair massage, Kates Method & Reiki.• Manage my own office, including marketing, scheduling, bookkeeping, client communications, purchasing and laundry services.• Certified member of Associated Bodywork & Massage Professionals (ABMP).

• Cross-trained with each planner backup when needed (chemical, components, packaging & cycle count).• Allocate inventory to Sales Orders and compile the needed paperwork for the Quality Department and Shipping (MSDS, Bill of Lading and any other special paperwork or shipping / inspection requirements).• Monitor inventory lots for depletion to calculate variance (quantity received to unplanned issues) to determine if an inventory investigation is needed. • Verify chemical pick lists to transactions in the system and chemical tracking forms.• Update a report with inventory levels & inventory status for the New Product Development & Launch Team.• Issue material requisitions to the warehouse when requested.• Enter Distribution Orders (pick lists) for vials, stoppers and seals for production per the schedule.• Verify inventory issued on work orders via picks lists to system transactions.• Execute a weekly report to capture production summary (scheduled vs completed) that is used on a company wide metrics report.• Calculate actual fills daily and report to Accounting as well as a month end report to Production.

• Ensured on-time delivery of material to Service Centers daily by communicating with Production Planners / Schedulers to confirm that they were processing according to schedule.• Communicated daily with Service Parts Analysts and Expeditors to provide promise dates and shipment updates for direct customers and service parts dealers.• Monitored orders for field marketing campaigns and new product launches.• Ensured the shipment of material was packaged in a safe, effective and efficient manner.• Worked with engineers and services’ quality personnel to reject and dispose of discrepant material.• Complimented by internal and external customers for exceeding expectations and resolving service requirements for production capacity• Developed complex Excel spreadsheet to provide plant closing service order completion status of over 4000 part numbers for multiple product lines

• Maintained accurate inventory levels to match low volume on-hand for the production lines.• Conducted business with outside vendors, sister plants, and internal customers when needed.• Ordered parts from the warehouse or an outside supplier for small parts welding and the main production lines from welding to finishing.• Released, distributed and closed work orders ensuring on-time completion of each.• Used JD Edwards accounting / purchasing software program extensively.

• Went to businesses to gather or to ask for donations for the annual United Way Drive. • Filed papers and assisted with general office work.

• Ordered parts to keep the production line running on an as needed basis or when requested by the users.• Maintained inventory accuracy and monitored the produced unit from welding to finishing.• Ensured deadlines of released, adjusted and closed work orders were met.

• Purchased MRO (maintenance, repair and operating) products for the plastic injection molding plant and maintenance department. • Was a team member to set-up and develop the Material Requirements Planning (MRP) system.

• Checked and filed Expense Reports and State Sales Tax in the Accounting Department.• Submitted outside vendor parts purchase orders using the MRP system.• Re-hired as an Accounting Clerk after non-union lay-off from Manufacturing Clerk position.

• Trusted to open registers in morning and balance cash drawers at the close of business.• Resolved questions, problems, and pricing discrepancies with customers.• Monitored and maintained scheduled cashiers’ hours to strictly meet company guidelines.

• Assisted in the Purchasing department ordering parts from outside vendors using the MRP system• Submitted purchase orders to meet material deadlines.• Completed clerical tasks in Quality Control, Purchasing, Engineering and Plant Office departments.