Brooke Herb Email & Phone Number

Harrisburg, PA, US

Harrisburg, PA, US

College Park, Maryland, United States

While working the Diamondback, I have designed marketing and advertising tactics to increase donation revenue and enhanced brand awareness, worked closely with team members to achieve reader and philanthropist retention, and establish KPIs to measure and monitor marketing efforts throughout the semester.

• Oversaw 3 Walmart locations with intent to increase OPD in-stock percentage metrics; each Walmart hit 95% in-stock or above daily
• Advanced managerial and leadership skills while working closely with Sales Representatives by sending daily communications and visiting stores weekly
• Worked closely with Large Format SDLs to bring in-stock metrics closer to 98% by coaching, collaborative ordering, installing glides, and efficiently utilizing top stock

Wyomissing, Pennsylvania, United States

As a front desk clerk at the Wyomissing Pool, I created communication and problem-solving skills by responding to customer complaints over phone and in-person, as well as managing customer dissatisfaction. I also ensured accurate bank deposits and withdrawals for next day while maintaining high levels of customer service accuracy during tenure.

Morgantown, Pennsylvania, United States

• Built and fostered productive relationships with vendors while generating nearly 100 accurate purchase orders and cancels/defers/expedites (CDE) messages to diminish excess inventory
• Analyzed thousands of work centers to optimize inventory and establish precise data within JDE system (ERP software)
• Developed and integrated Excel spreadsheets to monitor incoming purchases, A/P Problems, and late deliveries

Wyomissing, Pennsylvania, United States

While working for different families in my community, I developed time management and scheduling skills by working off someone else's schedule and established a sense of independence while remaining flexible. I was invited back for multiple years.

Wyomissing, Pennsylvania, United States

While working at the Wyomissing Pool's snack bar, I took customer orders and served their food. I also successfully managed the cashier in a fast-paced environment.

Bachelor'S Degree, Marketing, 3.583 Gpa

Activities and Societies: Club Tennis Team, Delta Gamma Fraternity, UMD AMA, Women in Business, The Diamondback

High School Diploma, 5.01 Weighted Gpa

Activities and Societies: National Honor Society, National Spanish Honor Society, Spanish Club, WAEF Student Committee, Varsity Tennis and.