Brooke Kramer Email & Phone Number

I was responsible for leading an ER hospital and a low cost general clinic. I enjoyed the diversity between the two clinics, teams and clients.

I managed 3 clinics that previously were not meeting financial goals to exceeding in 11 of 12 categories including labor costs, COGs, revenue and EBITDA during 2020. In 2021, my focus was mentoring and developing Hospital Administrators, which has been incredibly rewarding. I was awarded the Q1 2020 employee of the quarter.

I was awarded the Servant Leadership Award for 2019 and performed as a multi-unit manager achieving the highest employee satisfaction scores in the Western Division as well. I managed the transition of the previous practice owner/high producing DVM retirement. This was accomplished during a remodel, while traveling to mentor and develop my peers in.

I managed a very high volume 5 DVM practice with 3 clinic owners, under 2 business names, one being a speciality practice. Relationships are key in this practice, maintaining long term employees and clients relationships, some over 30 years.

Vancouver, Washington

I was a multi-unit manager growing a veterinary business in an ever-changing environment while building a culture of excitement around helping pets, clients and each other which was a very rewarding accomplishment. Under my leadership, the hospital saw multiple best evers and ranked in the top 10% of the company for in profitability for 6 consecutive.

Portland, Oregon

Providing world class receptionist suppport to hundreds of companies was inspiring to say the least. As a virtual receptionist I answered calls, took messages, screened and connected calls in a professional, outstandingly friendly, accurate and timely manner. I performed additional specially earned tasks such as scheduling, making outbound calls.

Yecuris developed a mouse that can support and grow human hepatocytes. I helped maintain the colony and although my time there was short, Yecuris will always hold a special place in my heart.

I managed two research animal housing facilities, opening one in a new location that was soon after granted full accreditation by AAALAC.Starting as an Animal Technician for the School of Veterinary Medicine then the Biology Department provided me the basic standards and protocols of research animal care.My research positions were at the Center for the.

Bachelor Of Science (B.S.), Animal Sciences

Animal Production

Low Stress Handling Certification

Certified Low Stress Handling