Brooke Liang Email & Phone Number

Irvine, Ca, Us

Irvine, Ca, Us

Irvine, California, United States

- Supported the company’s monthly forecast process, including preparing various inputs and drivers for the corporate model, performing actual vs forecast variance analyses, and preparing monthly reports for senior management.- Organized deliverables for company’s quarterly earnings call, board of director meetings, annual operating plan, and 3-year plans.- Prepared and maintained various financial models for internal budgets and forecasts and performed various ad-hoc projects and financial analysis as needed.

Costa Mesa, California, United States

- Processed check runs through QuickBooks and served as a liaison between managers and clients.- Managed a database containing over 200 clients and routinely updated information as needed to maintain accurate records.

Dublin, California, United States

- Worked in a fast pace environment and prioritized requests while dealing with other ones, completing around 300 orders per shift.- Maintained high standards of customer service during peak hours, building loyal clientele through friendly interactions and consistent appreciation.

- Marketed via Instagram and Facebook and contacted clubs/organizations to promote and sell apparel, completing 3 sales per quarter (on average) ranging from $1000-$5000 per sale.- Applied and improved strategies in marketing and conducting outreach through feedback from existing customers, increasing customer pool, loyalty, and sales.

- Handled the chapter's finances on the sorority's executive board during the COVID-19 pandemic and managed a budget of approximately $50,000 for one full online year.- Utilized Excel sheets to plan and manage different department’s budgets to allow other executive board members and officer to make sound financial decisions, reducing overspending.- Reassessed the traditional “in-person” budget and charges to create a new financial plan for an uncertain year, maintaining a 98% chapter retention rate.

- Maintained records of our merit point system and administered the attendance policy- Handled all minor disciplinary matters- Annually revised the standing rules and merit points system and updated it as necessary

- Attended every executive board meeting and chapter meeting to take roll call and take detailed notes on what was discussed- Designed and sent out weekly newsletters that contained general announcements

- Updated international on our chapter's activities quarterly- Sent in photos and short written paragraphs about our events

Irvine

- Assisted with screening, interviewing, hiring, and training to ensure staff members were on the same page and understood company policies and procedures.- Supervised daily facility operations and participated in emergency and conflict resolution training, fostering a safe environment for both patrons and staff members.

Irvine, California, United States

- Supervised the facility and ensured the safety of the patrons- Responsible for dealing with injured patrons, and ensuring they get the proper care needed

- Answered patron's questions and checked out equipment- Ensured that only those with valid memberships were allowed into the facility

- Leveraged various growth strategies and tools including social media, flyers, presentations, and peer & faculty member networking to expand the user base and awareness on campus.- Assessed growth and performance metrics to improve, change, and/or help design new growth strategies.

- Stapled children’s homework according to a unique pattern- Assisted tutors in tutoring students or grading papers if needed, any grade level

Masters, Finance, General

STEM-designated program

Bachelor Of Arts - Ba, Business Economics

Activities and Societies: Gamma Phi Beta- 6 time Dean’s Honor List - Cum Laude honors

Minor, Management

Minor, Psychology

High School Diploma

Activities and Societies: National Honor's Society (NHS) and California Scholarship Federation