Brooke Lively, Mph Email & Phone Number

Remote

Utilized Lean and Process Improvement tools for Clinical Informatics processes and projects Evaluated incoming system projects for appropriate resources within acute Clinical Informatics Developed standard work, processes, and scope guidelines for Clinical Informatics throughout the system

Coordinated Epic training across the Washington and Montana, averaging over 1,500 caregivers annually Assisted Providers and Caregivers with network and system access issues, served as a resource for hiring managers across multiple facilities in the regionAnalyzed data and produced reports for Regional ManagerMaintained and coordinated the Informatics Go.

Spokane, Washington

Managed over 120 Mobile Blood Drive Accounts with local businesses, churches, and organizationsRecruited and educated donors to ensure adequate donations for safe blood supply Developed annual recruitment plan for meeting collection goals within assigned territory in correlation with monthly and annual goalsProspected and developed new accounts, creating.

Spokane, Washington Area

Oversaw program implementation while serving as a resource for clients, volunteers, medical professionals and partnersEngaged clients and community partners to develop relationships and increase MDA visibility throughout the regionPlanned and executed local summer camp including recruitment, outreach, activity programming, and adherence to MDA policyServed.

Liberty Lake, WA

Prioritized and managed phone calls and office tasks depending on team needsReviewed data and orders for accuracy and adherence to policy, updating when neededAssisted staff and members regarding debit and credit cards problems and questionsMaintained member relationships, completed follow up when necessary

Spokane, WA

Assisted members with various financial transactions, with a focus on quality serviceReconciled large cash balances within the vault and ATMsMentored and trained team members on teller duties, updating procedures as neededBalanced daily organizational and team needs with member transactions and requests

Master Of Public Health - Mph

Bachelor'S Degree, Political Science