Brooke Mackey Email & Phone Number

Boston, Ma, Us

Hampton, New Hampshire

Reports directly to the CEO, Responsible for Customer Service, sales support and all general office functionalities. Administrator of the GSA contract as well as 401k, Health plans and general HR responsibilities. Trade show and marketing coordinator. Salesforce.com administrator and responsible for Wordpress administration for the company website.

Sales operations manager responsible for implementation, management and support of multiple facets of sales team support and direct customer support, responsible for reporting directly to the President and Vice President of the company. Salesforce.com company administratorAdministrator for the U.S. website platformTrade show coordinator Marketing supportMicrosoft Office 365 administrator Fluent in EDI procedures

Lynnfield, Ma

- Responsible for building relationships with key stakeholders, and generating revenue opportunities across all product and service lines.- Pre-sale duties include preparing action plans and customized presentations, and performing pre-call research and analysis.- Post-sale duties include ensuring smooth implementation and account setup, and training customers on UPS technology solutions, billing analysis tools, and packaging techniques -Align sales pitch with financial metrics and goals of key decision makers such as CEO’s, CFO’s, owners and General Managers.-Collaborate with Marketing Segment Managers to create customized collateral and positioning statements-Utilize situational sales negotiation skills and develop pricing strategies to competitively position UPS services.

Meets sales targets as assigned using face to face professional business solution selling with some telephone selling and customer servicing techniques.Strategically sell a specified range of small & medium business product types including voice, LD, internet, data and bundled service offers, in a fast paced and ever changing environment.Understand competitor strategies, capabilities, and pricing patterns in order to position Fairpoint products advantageously.Develop and maintain external relationships to insure a positive, wellpositioned and recognized presence in the territory.

Manchester Nh

Persuasive communicator responsible for development andmaintenance of customer relationships within a 2,000 customer territory base.Proven record of meeting and exceeding goal of $500,000 dollar grossprofit in territory per year.Strong ability to assist with technical issues in order to obtain business.Routinely utilize upselling and add on techniques to increase profit andcustomer wallet share.Demonstrate strong negotiation and problem solving strategies.Lead generation and qualification within business to business andbusiness to consumer situations.