AeroLeads people directory · profile
Brooke Mcclain Email & Phone Number
Senior Director, Customer Experience
at
Cencora | Pharma solutions
1 work email found
@lashgroup.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Director, Customer Experience
Location
Plano, Texas, United States
Company size
Who is Brooke Mcclain? Overview
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Quick answer
Brooke Mcclain is listed as Senior Director, Customer Experience at Cencora | Pharma solutions, a with 26687 employees, based in Plano, Texas, United States. AeroLeads shows a work email signal at lashgroup.com and a matched LinkedIn profile for Brooke Mcclain.
Brooke Mcclain previously worked as Senior Director Of Operations at Cencora | Pharma Solutions and Director of Operations at Cencora | Pharma Solutions. Brooke Mcclain holds Fine/Studio Arts, General from Winthrop University.
Company email context
Email format at Cencora | Pharma solutions
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{first}.{last}@lashgroup.com
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AeroLeads found 1 current-domain work email signal for Brooke Mcclain. Compare company email patterns before reaching out.
Profile bio
About Brooke Mcclain
At Cencora, as the Senior Director of Operations, I've honed my expertise in client and program management, with a focus on enhancing service models and advancing solutions that meet rigorous business objectives. The leadership teams I've cultivated are adept at steering operations towards key performance indicators, fostering team engagement, and embodying a culture that champions diversity and innovation.My dedication to streamlining the patient journey is matched by my skill in contract negotiation and budget management, underpinned by certifications in Diversity, Equity, Inclusion, and Belonging. Partnering with stakeholders, we've developed strategies that not only reduce time to treatment but also support new business development, ensuring our mission to improve patient experiences is consistently achieved.
Listed skills include Project Management, Healthcare Industry, Healthcare Reimbursement, Pharmacy Benefit Management, and 45 others.
Current workplace
Brooke Mcclain's current company
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Cencora | Pharma Solutions
9 roles
Brooke Mcclain work experience
A career timeline built from the work history available for this profile.
Senior Director Of Operations
Current● Client and program management for a diverse portfolio servicing a variety of therapeutic areas● Contract negotiation, budget management, F&PL ● Lead continuous improvement through enhancement of service models, identification of new & advanced solutions to achieve business objectives● Build and develop skilled leadership teams to advance overall performance to KPIs, team engagement, and company culture● Develop strategies to reduce time to treatment and remove obstacles in the patient journey● Support new business development
May 2019 - Present
Director Of Operations
May 2016 - May 2019
Senior Program Manager
Jan 2014 - Apr 2016
Program Manager- Operations
Jan 2011 - Dec 2013
Team Coordinator
Mar 2009 - Jan 2011
Reimbursement Counselor
Feb 2007 - Mar 2009
Patient Care Coordinator
Apr 2006 - Feb 2007
Provider Specialist
• Efficiently provided quality customer service while adhering to company policies and procedures, as well as federal insurance guidelines• Utilized company specific applications to extensively research and resolve client issues• Acted as a team lead, offering floor support and training• Handled all CIGNA accounts and interpreted provider contracts as a select CSAIII on the specialized CIGNA88 team • Piloted On Call Support (OCS) position, managing coworker’s escalated and ongoing issues, providing follow up, and taking ownership to ensure the issues were resolved
Oct 2003 - Mar 2006
2 education records
Brooke Mcclain education
Fine/Studio Arts, General
Winthrop University
Bachelor'S Degree, Business Leadership
University Of Arizona
FAQ
Frequently asked questions about Brooke Mcclain
Quick answers generated from the profile data available on this page.
What company does Brooke Mcclain work for?
Brooke Mcclain works for Cencora | Pharma solutions.
What is Brooke Mcclain's role at Cencora | Pharma solutions?
Brooke Mcclain is listed as Senior Director, Customer Experience at Cencora | Pharma solutions.
What is Brooke Mcclain's email address?
AeroLeads has found 1 work email signal at @lashgroup.com for Brooke Mcclain at Cencora | Pharma solutions.
Where is Brooke Mcclain based?
Brooke Mcclain is based in Plano, Texas, United States while working with Cencora | Pharma solutions.
What companies has Brooke Mcclain worked for?
Brooke Mcclain has worked for Cencora | Pharma Solutions and Cigna Healthcare.
How can I contact Brooke Mcclain?
You can use AeroLeads to view verified contact signals for Brooke Mcclain at Cencora | Pharma solutions, including work email, phone, and LinkedIn data when available.
What schools did Brooke Mcclain attend?
Brooke Mcclain holds Fine/Studio Arts, General from Winthrop University.
What skills is Brooke Mcclain known for?
Brooke Mcclain is listed with skills including Project Management, Healthcare Industry, Healthcare Reimbursement, Pharmacy Benefit Management, Health Insurance, Hipaa, Strategic Planning, and Reporting And Analysis.
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