Brooke Moricz Email & Phone Number

Brooke Moricz is a Communication Lead - Digital Insurer at Suncorp Group. She possess expertise in customer service, marketing strategy, leadership, office administration, microsoft word and 29 more skills. She is proficient in English. Colleagues describe her as "Hi Brooke, thank you for being an amazing and supportive colleague. Really appreciate you sharing your expertise with us and being collaborative on the projects we've worked together. The creativity, accuracy and consistency - I don't know how you do it but you just seem to get it all done. All the best to you!" and "We had just met as future colleagues. Over coffee and after the general niceties, I said: "Tell me about your absolute favourite tech tools for marketing and why, and I'll tell you about mine." (My 'ice-breaker' question wasn't really about the tech.) Brooke's response gave insight into her marketing philosophies. There was a new energy to our conversation. We talked demand-gen v lead-gen, conversion funnels, brand building via customer experience (to deliver on the promise), brand positioning that leverages a category shift, and more. "Brooke is impressive," I thought. "She is a high potential individual." (I knew I was going to love working with this person.) Over the next six months, Brooke and I delivered on a myriad of 'Quick-wins' projects set by the company. At the same time, we hosted marketing-orientation workshops for each business unit. (Thank goodness, because the strategic work informed the operational projects, and vice versa.) We used the workshops to roughly identify purpose, vision, market segments, ideal customer, buying criteria, points of meaningful differentiation, customer journey/ experience, market opportunities, priorities, and more. That work enabled us to create a new 'draft marketing plan', which included an: * (emerging picture on the) marketing strategies at the business unit and corporate level * annual marketing-activity plan (of campaigns) * game-plan to achieve improved functional maturity * status and next steps on the quick-wins projects Brooke reported to me, but that was only on paper. In reality, we reported to each other based on our multiple roles in each project. I was impressed with Brooke's ability to contribute to strategic game plans and then translate those into campaigns and results. For example, in the context of a new demand-gen game plan, Brooke's campaign improved client acquisition by 10X. (That is only one example, but you get the idea.) At the end of my tenure, I stepped back into the known world, and Brooke took the marketing management of the organisation to the next level. For me, the best part of the journey was working with Brooke on projects that made a difference for clients. Oh. And I was right. Brooke is an impressive and high potential marketer. She is a person who makes a difference. And working with Brooke is a joy."

Listed skills include Customer Service, Marketing Strategy, Leadership, Office Administration, and 30 others.