Brooke Rush Email & Phone Number

Virginia Beach, Va

Attain, cultivate, and steward major donors by continuing correspondence via phone, mail, and emailHandle donor concerns and incidents as they arise including billing issues, complaints, and general inquiriesIncrease retention rate of major donors by maintaining direct contact with them through out the yearRun Wealth Engine screenings and reports on major donor prospectsWrite solicitation letters in line with current messaging to major donor prospects and lapsed donors

Newport News, Virginia

Managed CNU Telefund, the fundraising phonathon program, comprised of 25 student callers-In FY12 under my supervision we raised over $109,000 from more than 2000 donors-In FY13 under my supervision we have raised over $120,000 from about 2000 donorsHired and trained all student callersCleaned data lists of our constituency of about 18,000 using Excel to work from our database in BannerWrote scripts for callers for each constituency segment Maintained statistics on each caller and the calling program to keep track of our daily, weekly, monthly and yearly progressWrote and created direct mail pieces that were sent to our constituentsAssisted in Faculty Staff campaign and Senior Class Giving campaign; helping to create solicitation pieces, maintaining data lists, and staffing fundraising events*Presented in 2012 and 2013 at the Carolina's Annual Fund Conference on the successes and challenges of our Faculty Staff campaign.

Portsmouth, Va

Used real estate applications to obtain client information and answer questionsDrafted abatement letters to update clients on assessment changes to their propertyResponded to emails and phone calls with required informationUsed Arc map, Digital Tax Maps, or Ports web to acquire parcel information

Washington D.C. Metro Area

Made travel arrangements and trip itineraries for the Director of FCAManaged office and the Director’s calendarsUpdated contracts and grant proposals as well as organized files in filing cabinetUsed Microsoft Excel and Access to organize membership listProofread reports and lettersScanned and indexed files using Docuscan and Docupace software

National Harbor, Md

Sold tickets to the winter ice show at the hotelDecorated the retail store for the winter showGreeted customers and directed them where to goTrained employees on the Audience View software used to sell show ticketsPerformed other tasks asked of me by customers and supervisors such as heading the Toys for Tots drive

Newport News, Va

Planned and coordinated such events as Arts Café Thursdays with 200 guests and Sundays in the Park with potential of 750 guestsWrote press releases about the events Wrote invitation letters to members and potential members of the museumDeveloped, created and edited event marketing materials

Washington D.C. Metro Area

Worked with reporters to gather information regarding upcoming and current billsTook notes on proceedings of the Senate floor and at committee meetingsAnswered the desk phone and fielded citizens questions