Client Success Coordinator
CurrentThe Client Success Coordinator provides general office and clerical support to the Client Services team. The Client Success Coordinator works closely with management to fill open positions with qualified staff. This position helps qualify all job openings received from assigned client facilities and relays such information to the recruiting team.Responsibilities-• Acts as secondary contact between Trustaff and client facility representatives to meet the client’s needs and expectations.• Assists with development and/or uploading of candidate profiles, confirmation forms, and other materials needed for presenting and confirming candidates to contracted facilities.• Works with the recruiting department on a daily basis to facilitate the placement of the highest qualified professional candidates to our clients.• Screens profiles submitted into the Client Services Que and either paces in the PSG que, or submits through to the portal fully• Maintains the confirmations for each placement and forwards the completed confirmation to the MSP, Portal, or contact noted by the Client Success Manager within 2 hours of Acceptance.• Maintains product knowledge of all portals with ongoing training provided on each portal in order to work with MSP’s as well as Direct clients without difficulty or monitoring.• In the event of absence of the Primary Client Success Coordinator, the secondary Client Success Coordinator will cover for the period of absence.• Performs additional duties as requested by management.
