Cultivating transformation in human hearts and dwellings through the guidance of God’s Word and the leading of the Holy Spirit. Offering in-person and virtual counseling.

Oversee and improve patient experience and office procedures. Conduct regular audits and devise a plan to reach goals and improve collections. Efficiently comfort, guide, schedule, and check out patients. Manage patient protected health records and address concerns/needs with EHR system. Create informative marketing and social media content. Develop and implement Standard Operating Procedures. Manage office inventory.

Research and strategize valuable real estate investment opportunities. Design residential remodels and new builds. Stage & market homes for sale/rent. Generate social media & marketing content. Develop & implement Standard Operating Procedures.

Coordinated care for our families through locating resources and advocating for their needs. Collaborated across multiple providers to integrate care efforts. Managed over 150 clients by prioritizing strict deadline requirements and maintaining organized documentation for each family. Recruited, educated and networked with local community members and providers. Assisted in interviewing and training new staff. Partnered with direct supervisor and team lead to create a Child’s Mental Health Waiver training handbook. Lead a quality improvement work group focused on hospitalization prevention. Appointed by upper management as a Trust-Based Relational Intervention (TBRI) mentor toassist in the implementation of TBRI principles throughout the organization. Presented trainings for staff regarding the Sanctuary Model, TBRI, and Nurtured Heart Approach. Served on the following teams: Agency-wide Integration Committee, Social Committee, Morale Committee, Pace Spelling Bee Committee, and the Parents United Planning Team.

Integrated staff and volunteers into desired positions through recruiting, interviewing, coordinating, training, and managing effectively. Facilitated weekly staff meetings. Developed and implemented policies, programming, and schedules for staff and participants. Created and managed the intake process for program participants. Scheduled and managed participant’s therapeutic and medical appointments. Led weekly meetings and assisted in goal setting with participants. Provided support during crisis situations. Presented at public and private events to raise awareness regarding human trafficking

Assisted in recruiting, training, and managing volunteers. Developed programming for participants, assisted them with goal setting and getting connected with local resources. Maintained documentation specific to each participant. Enforced and maintained rules, structure, and consistency in the house.

Supervised inpatient clients and assisted in providing a safe, structured, therapeutic environment. Planned and taught therapeutic groups. Prepared behavioral improvement plans and Critical Incident Reports.

Assisted and supervised young women with their education, job training, and daily life skills. Enforced household responsibilities and safety measures. Coordinated and trained new volunteers and workers.

Assisted Dr. Andy Johnson in his undergraduate and graduate level classes. Researched and provided assistance for the production of Dr. Johnson's latest book on domestic violence against women.