Brooke Straub Email & Phone Number

Tampa, Fl, Us

Tampa, Florida, United States

Tampa, Florida, United States

● Tracked member churn rate, monthly revenue, and key performance indicators for strategicdecision-making.● Managed both in-house and external events with business development partners.● Created personalized nutrition and training programs for clients.● Enforced administrative compliance for athletes, handling waivers, contracts, payments, andother operational requirements.● Identified and resolved maintenance issues, proposing comprehensive solutions tomanagement.

Pacific Palisades, Ca

Client Operations Specialist | April 2023 - November 2023● Led efficient onboarding for new clients, managing paperwork, data entry, lab appointments,payment, and introductions to performance advisors.● Orchestrated billing processes for all clients, managing subscriptions, a la carte items, andadditional services.● Conducted rigorous maintenance and audits on AirTable, the operational system for trackingclient operations and team member requests.● Collaborated with… Show more Client Operations Specialist | April 2023 - November 2023● Led efficient onboarding for new clients, managing paperwork, data entry, lab appointments,payment, and introductions to performance advisors.● Orchestrated billing processes for all clients, managing subscriptions, a la carte items, andadditional services.● Conducted rigorous maintenance and audits on AirTable, the operational system for trackingclient operations and team member requests.● Collaborated with vendors to streamline appointment bookings and improve subscriptionmanagement for clients. Show less

Tampa, Florida, United States

● Conducted precise audits for accurate pricing, signage, and product displays across alldepartments.● Managed, audited, and processed data batches from the Hosting system with precision.● Facilitated effective communication between Product Teams and Regional Data Control.● Achieved a weekly average of 2,000 audits, reducing the store's overall price/signage/displayerror percentage.● Coordinated periodic inventory procedures, including all-store quarterly… Show more ● Conducted precise audits for accurate pricing, signage, and product displays across alldepartments.● Managed, audited, and processed data batches from the Hosting system with precision.● Facilitated effective communication between Product Teams and Regional Data Control.● Achieved a weekly average of 2,000 audits, reducing the store's overall price/signage/displayerror percentage.● Coordinated periodic inventory procedures, including all-store quarterly inventories.● Developed two regionally implemented SOP documents for tracking and documenting audits.● Authored a comprehensive training guide for team members. Show less

Tampa, Florida

● Conducted audits for precise pricing, signage, and product displays in each department.● Managed, audited, and applied data batches from the Hosting system with precision.● Facilitated seamless communication between Product Teams and Regional Data Control.● Achieved a weekly minimum of 2,000 audits, reducing the store's overall trend inprice/signage/display error percentage.● Coordinated periodic inventory procedures, including all-store quarterly inventories.●… Show more ● Conducted audits for precise pricing, signage, and product displays in each department.● Managed, audited, and applied data batches from the Hosting system with precision.● Facilitated seamless communication between Product Teams and Regional Data Control.● Achieved a weekly minimum of 2,000 audits, reducing the store's overall trend inprice/signage/display error percentage.● Coordinated periodic inventory procedures, including all-store quarterly inventories.● Developed two regionally adopted SOP documents for tracking and accurately documentingaudits.● Created a comprehensive training guide for streamlined onboarding and reference.● Conducted audits for precise pricing, signage, and product displays in each department.● Managed, audited, and applied data batches from the Hosting system with precision.● Facilitated seamless communication between Product Teams and Regional Data Control.● Achieved a weekly minimum of 2,000 audits, reducing the store's overall trend inprice/signage/display error percentage.● Coordinated periodic inventory procedures, including all-store quarterly inventories.● Developed two regionally adopted SOP documents for tracking and accurately documentingaudits.● Created a comprehensive training guide for streamlined onboarding and reference. Show less

Tampa/St. Petersburg, Florida Area

● Contributed to operational and financial stability by managing time-sensitive material andensuring effective communication.● Organized and maintained diverse office files, including accounting, general ledger, associate,employee, listing, and contract pending files, as well as company and administrativecalendars. Processed associate commissions efficiently.● Oversaw property and compliance data entry, managing computerized bookkeeping systemsfor over 225 agents… Show more ● Contributed to operational and financial stability by managing time-sensitive material andensuring effective communication.● Organized and maintained diverse office files, including accounting, general ledger, associate,employee, listing, and contract pending files, as well as company and administrativecalendars. Processed associate commissions efficiently.● Oversaw property and compliance data entry, managing computerized bookkeeping systemsfor over 225 agents specific to Keller Williams.● Enhanced associate retention through outstanding service delivery.● Provided administrative support to the Team Leader and Market Center Administrator.● Transmitted monthly office financials to corporate headquarters accurately and punctually. Show less

Central (Burnet Road) And South (S. Lamar)

● Instructed 6 to 10 clients daily, five days a week, ensuring proper technique and equipmentuse. Achieved a 90 percent client retention rate beyond initial training packages.● Developed personalized programs tailored to individual client goals.● Managed client-trainer relationships with a focus on confidentiality.● Generated marketing materials, including informational videos, promotions, and events,utilizing various social media platforms to drive business.

Austin, Texas Area

Executive Assistant | June 2010 - April 2013● Managed confidential HR files, ensuring timely responses to requests.● Fielded vendor and resident requests, questions, and concerns efficiently; coordinated andscheduled vendor work across the building.● Created weekly schedules for a 12-member concierge staff.● Accurately filed and retrieved corporate documents, records, and reports.● Prepared invoices, reports, memos, and other documents following company guidelines.●… Show more Executive Assistant | June 2010 - April 2013● Managed confidential HR files, ensuring timely responses to requests.● Fielded vendor and resident requests, questions, and concerns efficiently; coordinated andscheduled vendor work across the building.● Created weekly schedules for a 12-member concierge staff.● Accurately filed and retrieved corporate documents, records, and reports.● Prepared invoices, reports, memos, and other documents following company guidelines.● Maintained meeting minutes for various stakeholder meetings.● Developed a comprehensive training manual outlining day-to-day SOP for concierge staff.Events Director● Coordinated, organized, and executed over 100 private events for residents and guests.● Developed an event billing and invoicing system that enhanced customer relations, ensuredaccurate tracking of company records, and increased revenue.● Corresponded with Sales, Marketing, and Development boards, delivering unparalleledcustomer service.● Anticipated resident needs and provided superior hospitality services, includingtransportation, dining, shopping, and home care.● Created an event procedure manual and client presentation binder outlining preferred vendors,procedures, event documents, and rental agreements. Show less

Bachelor'S Degree, Anthropology

Master Of Business Administration - Mba, Marketing/Marketing Management, General