Brooke Strauss Email & Phone Number

Philadelphia, Pa, Us

United States

Perform various tasks for several clients including transcription, data entry, making phone calls, blog writing, writing humorous captions for emojis, editing, travel arrangement

Perform various tasks for many clients including online research, setting up appointments/meetings, making phone calls, proofreading

Remote

Scored 4th grade-7th grade students’ state literacy exams for short term position

Remote

Searched for and annotated videos online working from home officeWorked on a project using audio software to capture speech and musicAssisted with a language research project by making phone calls and initiating and leading conversations that were recorded

Answered multi-phone lines/transfer calls to employees in WIC regional office Took minutes during conference calls with regional office, WIC sites and Central OfficeScheduled meetings and conference callsPerformed various administrative tasks for acting director including filing, updating spreadsheets, Word documents(Assignment at New York State Office of Mental Health) Dec 2011 Administrative Assistant New York, NY Answered multi-phone lines/transferred calls/emailed phone messagesDirected diverse types of calls to appropriate staffCoordinated directors' calendars and set appointments for in house as well as outside staff

Provided support for over 100 assigned students enrolled in credit certificate and/or Associate Degree programsAdvised students regarding classes/majors/personal issuesMaintained ongoing contact with students and assist them in obtaining supportive services from the County Assistance OfficeAssisted with various academic needs related to financial aid, admissions, registration, academic advising, counseling and job placementLead and facilitated 2 orientation sessions per weekMonitored student academic progress Assured student compliance in meeting TANF participation requirements and complete required documentationDocumented student progress in compliance with the Department of Public Welfare requirements and maintain files for assigned studentsContributed to development of student activities, assignments, and workshopsPerformed data entry on a state website adhering to deadlines

Managed caseload of 35-50 of TANF clients re-entering the workforceWorked with clients to identify barriers and issues and helped create solutions Explained program benefits and organizational structure to clientsSupported clients in maintaining employment by monitoring progress, face to face weekly meetings, writing case notes, collecting pay stubs and monthly documents Corresponded with DPW case workers to discuss clients' benefits and non-complianceInstructed classes on job readiness skills and completing orientation documentationTrained other career coachesChildren's Crisis Treatment Center 2003

Examined documentation for completion written by behavioral health workersPrepared documentation for billing departmentCommunicated errors with behavioral health workers by phone and face to face

Provided behavioral health interventions to children in school environmentRecorded documentation on a daily basisProvided feedback to supervisor weekly

Taught ESL to a diverse population of adultsCreated lesson plans and tests

B. A, English Literature

Ba