Brooke T. Email & Phone Number

New York, New York, United States

Boston, Ma, Us

Managed end-to-end implementation and onboarding for enterprise and mid-market clients, incorporating UI and UX consultation, project management, and stakeholder collaboration to ensure efficient and successful deployment.Maintained expertise in company products and services, provided training and best practices to maximize customer ROI.Developed and utilized data-driven insights to identify trends and analysis for strategic goals.

London, England, Gb

Built and enhanced relationships with partners by providing qualitative analysis on data on a monthly and quarterly basis.Introduced new standards for services and data collection, improving efficiency by half the amount of time.

New York, Ny, Us

Structured and implemented new hiring and onboarding best practices to grow the team by 50% and decrease onboarding time by 80%.Designed, planned and built go-to-market strategy for bidding marketplace.Sourced third-party partners to automate data entry and increase operational productivity.

New York, Us

Owned the P&L and scaled Carrier Integration and Relation teamsStrategized and executed the conversion of carrier partners from a free to paid modelManaged the Carrier Account team and optimized integration plans for API and RPA methodsDeveloped and implemented monetization strategies

New York, Us

Led quarterly roadmap planningMaintained deadlines and removed blockers for developers and other teamsStructured and scoped inter-team projects

New York, Us

Hired and managed a team to help accelerate the integration of carriers via APIStrategized and planned the carrier integrations on a quarterly basis

New York, Us

Conducted market research and led product development on numerous new products offeringsGained deep knowledge on APIs and robotic process automation (RPA) implementations

New York, Ny, Us

Comprehensive knowledge of Financial Lines through filing of forms and endorsements, building marketing materials and implementing cross-sell tools for underwriters..Maintain compliance through trainings for staff and underwriting system maintenance.

New York, Ny, Us

Developed and managed the underwriting platform for Financial Lines to meet the underwriting,reporting, and compliance needs of the team.Built a reinsurance bordereau for reinsurance treaty requirements to be presentedManaged the filing and development of new forms for Financial Lines that included working withactuary to develop the new rate plans as well as handling objections from the state.Produced marketing material and presentations for previously filed products as well as new.Analyzed rate and premium change on a regular basis for upper management.

New York, Ny, Us

Created detailed reports through research and analysis of the risks and exposures to effectivelyunderwrite management liability policies.Serviced over 30 retail and wholesale brokers by issuing quotes, binders, policies, and endorsementsin a timely manner.Special projects for CUO and General Counsel to Financial Lines including an in-depth endorsementfiling project.

New York, Ny, Us

Researched, organized, and maintained multinational placement policies.Worked closely with senior executives and branch office personnel to meet corporate directives forpolicy standards.Liaison with Globex to assist in completion of foreign policy placements.Accessed international databases (Lloyd’s and AXCO) to verify taxes and local regulatoryrequirements for foreign policy placements.Verified catastrophe modeling on all active accounts in RMS.

Assisted with group and individual sessions within the alcohol clinic.Implemented a quantitative method to determine effectiveness of the clinic for the government. By introducing a new and more effective system for follow-ups with clients.

Cleveland, Ohio, Us

Worked with CAP (College of American Pathologists). Developed a system for the distribution of the proficiency tests.Learned the FISH (fluorescent in situ hybridization) technique. FISH is used to detect and localize the presence or absence of specific DNA sequences on chromosomes.

Cleveland, Ohio, Us

Conducted business research for the Cleveland Clinic Academy (CCA) using different databases such as PubMED.Analyzed the data gained from courses given at CCA and conducted process improvement research.Implemented process improvements for distribution of proficiency tests.Formulated CME (Continuing Medical Education)/CCLCM (Cleveland Clinic Lerner College of Medicine) presentations and records.