• Met with prospects and customers to identify business needs and recommends products and solutions• Participated in civic activities and helps plan and execute community events• Collaborated with marketing to strategize new opportunities and communications• Established external recognition program for achievements or milestones• Consistently created remarkable experiences for customers and prospects

• Oversaw the daily workflow of programming, development, logistics and contracts for Leadership Gwinnett, Glance, and Alumni programs• Managed Program Coordinator and Director, Marketing & Communications• Attracted, trained, and organized 250+ volunteers to assist in execution of programs• Oversaw design, marketing, and promotion for programs• Developed annual program budgets• Supported operation and administration of Steering Committee• Served as effective spokesperson for Leadership Gwinnett

• Served as main lead for Glance Gwinnett (recruitment, committee management and logistics)• Oversaw alumni programs• Developed annual budgets for Glance and Alumni programs• Managed and maintained Leadership Gwinnett alumni database• Worked with CPA on financials• Acted as point contact for donor relationship management• Oversaw Marketing and Communications Manager and annual interns

• Developed and implemented a new 2.5 day program in partnership with the Executive Director• Served as a point of contact for alumni programs and events• Managed communications for all programs and constituent groups• Oversaw Leadership Gwinnett’s comprehensive web presence• Led program recruitment activities, and provided support and back-up leadership to Executive Director in managing boards and committees, program days and retreats, and the cultivation and stewardship of supporters• Oversaw annual interns

• Contacted victims of crimes to gather information and address concerns• Developed relationships and provided support and services for victims and witnesses throughout the legal process• Coordinated agendas• Provided organizational support for volunteer activities

• Provided customer assistance in person or over the phone to individuals with legal matters• Built relationships with local attorney and judicial staff• Received and distributed mail and other correspondence• Reviewed and prepared legal documents

• Prospected accounts• Sold booths in various shows• Served as a liaison between clients and directors• Booked staff and talent for shows

• Organized documents to determine if they meet criteria and case file information• Helped issue bench warrants and processed incoming citations• Improved efficiencies & increased data flow through new processes and procedures